Rent A Center Complaints and Reviews

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, , https://www6.rentacenter.com/contact-us.html
  • 952+12 mobile complaints
  • $420K claimed losses
  • $434 average
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  • 5 hours ago
  • Furniture and Decor
  • New Orleans, Louisiana
  • 2

Ok...so i am 1 biweekly payment behind of $70 and management of the Chef Menteur and Desire location calls me like she owns the product I'm purchasing. Now i work at night and sleep during the day and to be awakened by someone with a nasty attitude is no fun. Even after explaining to get that I'll triple the payment Friday the only choice she gave was "pay today or we come get it". Since she was... Read more

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I went into rent a center I am a customer and I seen two employees interacting with each other in the work truck I believe that a manager and an employee should not be doing these type of things in a wprk enviornment. A women by the name of Elizabeth cause she delivered many things to my house. Add comment

  • Aug 12
  • Furniture and Decor
  • Late Payment
  • 1
  • 45

I have been a faithful customer of RAC and have paid off a couple of items within the 90 day time period. I am almost paid off on my last 2 items and I have been behind due to financial difficulties. They know this and are working with me but I made a payment at the beginning of the month and asked for a payoff amount. At that time it was $69.00. They Called me yesterday and wanted a payment and... Read more

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  • Aug 08
  • Furniture and Decor
  • Products Return
  • 26

i rented a few things from rent a center and I'm currently out of town unable to return them at the time because I am over due. I informed them that I am out of town and is willing to give it back to them when I return and these dusche bags still are willing to take legal actions after I made it clear I wasn't trying to steal there stuff! They aren't fair people at all and it's really said that... Read more

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Rent A Center is horrible. Keeps calling and harrassing me. Closed my account. They are very rude people. Don't do business with this company Add comment

  • Aug 07
  • Furniture and Decor
  • Asbury Park, New Jersey
  • Lock Box
  • 1
  • 25

I was having an issue with my lock box, several checks were in the box unable to be collected. I call RAC advised them that I'd be late making the payments. The called all of my references and told them that I owed money and wouldn't pay! Read more

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  • Jul 21
  • Furniture and Decor
  • Online Payment
  • 2
  • 22

I make my payments online and they call and tell me that i am behind. They just keep calling and calling. Pissed off. Read more

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  • Jul 21
  • Furniture and Decor
  • Adams, Massachusetts
  • Phone Rental Problems
  • 1
  • 57

I have been with rent a center for along time, I have rented an paid off a lot of times. Most of my house is from rent an center. I rented a phone from them, I had problems an wanted to switch to another phome. They said they would have to find one. I called the Pittsfield MA store an was told they had the phone in stock I wanted. The lady was more then willing to hold one for me, then I said I... Read more

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  • Jul 18
  • Appliances and Electronics
  • Computer Payment
  • 1
  • 86

Hello my name is Charlotte Barnett, I have been a loyal customer of Rent a Center for some time now. I have bought and paid for a washer and dryer set, a deep freezer and have paid off two computers. My complaint is this, I have been paying on a current computer I opted to lease. I came into Rent A Center July 11/2014 and paid my final payment on my appliances. I was unable to make the payment... Read more

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