1.8
  • How mice they were the first day2 votes
  • Delivery service great1 votes
  • Most incredible item1 votes
  • Service7 votes
  • Epay service online3 votes
  • Furniture damaged3 votes
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  • 1 day ago
  • Furniture and Decor
  • Norman, Oklahoma
  • 14
  • REVIEW RATING 4/5

Rent-A-Center is ridiculous. I've been making payments early. I called them advance to let them know that I could not make on time and only half the payment. He agreed. Couple days later RAC calls my family harassing them, very rude to my family. So, I call RAC to see what the problem is. Representative says they have the have wrong number and the last representative never wrote are agreement... Read more

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  • Apr 23
  • Furniture and Decor
  • Toledo, Ohio
  • Bed
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

I order a bed last Friday which was to be deliver this Thursday sum time after 4. So its after 4 that following Thursday and I called jus see if the had estimate time they would arrive. So a man name Jason got on phone and he first saids something about delivery man than saids they forgot your footboard at the other store so we wont be delivering it. I said what why ain't nobody call me he said... Read more

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Resolved

  • Apr 23
  • Furniture and Decor
  • Furniture Rental
  • 3
  • 3
  • 22
  • REVIEW RATING 4/5

My husand and i rented some items from them. At first it was odd they called every other day when our payment was up to date. We were told we had insurance on it so if we were umployed , hurt at work or sick itd be covered for three months at 6.99 a payment date. Okay fine we thought a great deal. Well a month into the payments my husand had a bad accident at work, injuryed really bad he had all... Read more

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  • Apr 22
  • Appliances and Electronics
  • Gadsden, Alabama
  • 1
  • 1
  • 17
  • REVIEW RATING 3/5

Renting from rent a center is something I will NEVER do again. They are slim bags that target citizens who are on a fixed income. The store that i went to had horrible customer service and i would not recommend them to my worst enemy. This company does not care about the customers but how much money they are making. you can tell then you will have the money and they still call you everyday like... Read more

Was this review helpful? 0 1

I bought a washer and dryer and paid it off. I was contacted and told there was a recall, they came and took washer and dryer and now will not return it. Add comment

  • Apr 14
  • Appliances and Electronics
  • Orlando, Florida
  • Collection Calls
  • 1
  • 1
  • 55
  • REVIEW RATING 4/5

I have rented two items, one I returned and got a large store credit. I asked if I could apply that store credit to my other rental item and was told no that it was for only new merchandise and if I don't want to pay for my current item then I needed to turn it in! The store calls me NON-STOP the day the payment is due multiple times a day (which is against their corporate policy) and has even... Read more

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I got a bed from rac they where 2 1/2 hours late. Then I went to the store to see if they have a book for my bed. They said they will send someone out the next day. They never showed up or called. I liked the last people they had, the new people are so not my cup of tea. This is my last time getting from them. Add comment

We had great service everyone once nice and helpful. Delivery was with in the time they stated. Also having trouble with product but they're doing everything in there power to help. Mine is in Greenfield. Add comment

I bought a phone on Ebay and I've had it for 6 months but recently RAC sent a lock code on it claiming it was lost/stolen and when I went there the guy confiscated it, didnt give me any document to show he's taken my phone and said its ebay to refund my money. was that right? Add comment

I have rent washing machine want to get set washing did not work they brought another one and still not working it leak water all on my floor I pay my money I still don't have machine Add comment

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