Home  »  Rent A Center

Rent A Center

Rating:
709 complaints

Rent A Center Icon

Rent A Center social reviews and reports. Join community by posting your own comments or complaints.

Rent-A-Center is a public company founded in 1973. The company is headquartered in Plano, Texas. Rent-A-Center was founded by W. Frank Barton and Thomas Delvin. Rent-A-Center offers a huge selection of furnishings, electronics and household appliances available for rental. The tagline of the company is: "We make it easy to make it your own." This furniture and electronics rent to own company operates in all 50 states. Besides, the company has its stores in Canada and Puerto Rico. "RAC Acceptance" secondary financing program is one of the most successful programs of Rent-A-Center.

Rent-A-Center operates in the poorest areas of the United States. In poor economy Rent A Centere business would be less affected by the down turn since consumers would rather rent then buy.
Please try to contact Rent A Center Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Rent A Center Complaints & Reviews

Rent A Center Reviews

Sspsllc
Rent A Center Stole My Laptop
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I had a laptop which I paid for for nearly a year. It was six months same as cash and not only did I pay on the laptop for nearly nine months, but I have receipts for twice the con...

#318669
May 15, 2012
49

Anonymous
I am SO tired of Rent A Center !
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

In October of 2011, I purchased a used couch set from Rent a Center. Now, when I mean used - I mean this couch set stunk of dog, the bottom frame was cracked and the back corner of...

#318506
May 15, 2012
55

Lisaalva...
Rent A Center - Harrasment complant and liers
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

My sister in law rented a used chair from rent a center and was told it assay six month agreement and for five and a half months every week they would pound on my door so hard I th...

#318298
May 14, 2012
70

Anonymous
Rent A Center Goshen IN
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I am purchasing a bedroom suite via Rent A Centers' rent-to-own program.I went into the store on Chicago Ave in Goshen, In, picked out what I wanted.The sign on the display sta...

#318197
May 13, 2012
75

Anonymous
Dont ever buy from Rent A Center
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

So we bought a fridge from rent a center and paid it off in 2 months and the *** fridge started to leak some water seems like the ice maker is dripping we called and Jame...

#318089
May 12, 2012
65

Anonymous
Rent A Center - Rac tried to bust in and intimidate w/kids home
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

In regards to complaint number 310874, along with the non stop harrassment everyday rent a center has no grounds to come to my door banging for hours when nobodys home, denting my...

#316842
May 06, 2012
176

Maxine1960
Rent A Center - I'M 38 FIRE MAD
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I WENT TO RENT A CENTER ON SATURDAY MAY 5TH TO PICK UP MY COMPUTER FROM SERVICE REPAIR THEY COULD NOT FINE THE WORK ORDER THAT CAME BACK WITH THE COMPUTER TO TELL ME WHAT WAS WRONG...

#316804
May 06, 2012
103

Very Dis...
Rent A Center Harassment
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

Rent A Center in Albany NY is the absolute worst place in the world. I have called the customer care number and requested call backs over the past 4 months regarding the harassmen...

#316672
May 05, 2012
103

Purpleladi
Rent A Center - Bad Customers Service & Merchandise
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

Ren-a-center is the worst place I have ever done business, especially the location on Broadway in Garland. They have no respect for their customers, it seems they get off if a cust...

#316239
May 03, 2012
95

Anonymous
Rent A Center - Solicitation calls
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

My family And I have been repeatedly called and harassed by Rent a Centers company. I am long standing customer and in all honesty, the service has been awesome. But ...

#315635
Apr 30, 2012
145

Anonymous
Rent A Center - Rental center mang matt
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

Ab.out6months ago I got a big tv from rental center.Later around Dec i got a labtop.All this was ok All paymet was made.Up until.April14/2012.I told Matt the manger that i would b...

#315475
Apr 29, 2012
206

Richard1...
Rent A Center - HARASSMENT AND FRAUD
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

HI MY NAME IS RICHARD SKELTON I HAVE RENTED FROM RENT A CENTER QUITE A FEW TIMES AND PAID OFF A FEW THINGS. I WAS SATISFIED WITH RENT A CENTER ON MERRIFIELD IN MISHAWAKA INDIANA UN...

#314568
Apr 25, 2012
278

Anonymous
Rent A Center - Unfair buisness practices
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

My brother have a loan through RAC he was paying his loan faithfully for 3 or 4 years then he ran into some trouble his girlfriend died he lost his job and he could'nt pay his ...

#314403
Apr 24, 2012
235

Anonymous
Rent A Center - Clarksville tn rentacenter
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

So upset I went to rentacenter on ft Campbell and was getting ready to buy 2items. While I was waiting because the lady was so busy I noticed a man sitting in a office w ith his ...

#314251
Apr 24, 2012
263

Kharvey
I hate Rent A Center
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

1. Written by Kj on April 23, 2012 From Tampa, Florida, USI hate rent a cent they told me my last payment was the thirty first of march and when I thought I was making my las...

#314195
Apr 23, 2012
210

Anonymous
I hate Rent A Center
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

1. Written by Kj on April 23, 2012 From Tampa, Florida, USI hate rent a cent they told me my last payment was the thirty first of march and when I thought I was making my las...

#314193
Apr 23, 2012
130

Anonymous
Rent A Center - Pick up of furniture and disrespectful store help
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

DO NOT RENT FROM RENT A CENTER. I rented a recliner from the West Dundee Il Rent A Center and I am sorry I did. I told 4 people at the store I would only need the recliner for 2 we...

#314186
Apr 23, 2012
176

Dnellad
Rent A Center - Wont pick up their items
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

We have had a lot of problems with rent a center. they dont stand by their service, their customer service needs a lesson in mannerism, they drag their feet when being told to pick...

#313899
Apr 22, 2012
136

Patty1234
Rent A Center - Hopkinsville rentacenter
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

Im so hurt been doing business with Dee for years,but she talked very nasty to me. Her staff I know 2of them are pot heads and Dee also knows this.but she says it doesn't bothe...

#313693
Apr 21, 2012
133

Ms. get ...
Rent A Center - Want back up their word
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

On 10/23/10 i went to the rent 1st (now changed to rent a center) and bought a washer and dryer when i purchased it it was suppose to be brand new, I later found out it was used me...

#313365
Apr 19, 2012
156

Anonymous
Rent A Center - Harrassment by Rent-A-Center
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I have had an on-going contract with Rent-A-Center for several months. I have always made my payments in a timely manner too. Recently, I had to go out of town unexpectantly for a ...

#313300
Apr 19, 2012
181

Nativepr...
Rent A Center - Burns pest elimination gave 'me documents of rac bedbugs in used sofas! My kids and i had bites EVER
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

Just move to Tempe, AZ.Had only luggage in updated apt.While waiting on sectional, I was given sofas from rac backroom! I slept on the sofa, went to hospital with bedbugs bites and...

#313082
Apr 18, 2012
157

Kendrari...
Rent A Center - Poor Management
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I recientlty signed a contract with rent a center for bed for my children as they were previously sleeping on the floor and the day that my payment was due before I got home from w...

#313006
Apr 18, 2012
157

Jaybird9...
Rent A Center 's poor business practices
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

This company must have the worst internal communication of any company I have ever been in contact with! I have been called every single day for the past month once in the early mo...

#312110
Apr 14, 2012
202

Pine Cre...
Rent A Center - Unclear Rental Requirements/Terms
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I rented furniture from RAC and paid by credit card for weekly term. Problem #1 - In 21st Century I expected RAC to bill credit card each week until I asked for them t...

#311206
Apr 10, 2012
295

Terrilyn...
Rent A Center - Failed to install drain hose & flooded new home
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I moved in my brand newbuilt home and it was the 7th day. i bought washer and dryer from rac and they delivered and installed. i put a load of clothes in and i was attacked in my k...

#310874
Apr 09, 2012
290

MICKIE12
Rent A Center - RENTACENTER HOPKINSVILLE KY
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

OMG STILL NOTHING HAS BEEN DONE WITH DEE AND HER LETTING HER HUSBAND IN MYSELF AND EVERYONES PERSONAL INFO!!!!!!!!!!!!!!!!!!!!!!!!!!!!MY FAMILY AND MYSELF HAVE TAKEN PICTURES OF SO...

#310688
Apr 08, 2012
259

Hardtimes
Rent A Center not willing to work with us on payments.
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

My boyfriend has gotten sick and went into the hospital. We do not have health coverage. So we are paying for bills and scripts out of pocket. And he will be out of work for about ...

#310567
Apr 07, 2012
276

Boydrobe...
Rent A Center sucks
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

I went to rent a center got a liveing room suit tv and tv stand payed from oct to april on time i payed them 2780 dollers had to move so gave them the liveing room shuit and tv st...

#310565
Apr 07, 2012
290

Pissedof...
Rent A Center harrassment
5.0 5501 Headquarters Drive PlanoTX75024 1-800-422-8186 https://www6.rentacenter.com/contact-us.html

Rent a center in arlington texas these people are the most obnoxious ever . ive had an acct with them for over 3 yrs for over 2 yrs paid early weekly almost 200.00 per week then go...

#310426
Apr 06, 2012
246
< Prev 1 2 3 4 5 6 7 8 9 10 11 ...24Next >
Reviews 1-30 of 709

Related Information

Furniture and Decor
Furniture is large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working. A figurative meaning of this word is a person's habitual attitude, outlook, and way of thinking. A lot of us have tried in vain to choose a right furniture store to upgrade the house or apartment. You can go and survey which furniture stores and manufacturers of furniture are popular among your friends and neighbors. You can check all the advertisements for the past years and define which furniture companies are delivering the highest quality of furniture and services. But the wisest choice would be to make a small research about furniture on the Internet. There you can find a lot of useful information on furniture stores, manufacturers, companies, etc. The furniture is different for different rooms in a house, or different places. Furniture is needed almost everywhere.

Featured Complaints