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  • 6 hours ago
  • Furniture and Decor
  • Louisburg, North Carolina
  • 4

Leased 2 tv in march & june my house was broken into...RAC was contacted...police report taken & even on benefit plan, here it is dec the store manager is telling me he's waiting on "some email from corp" before I can get ANYTHING else from RAC...I went in w/a friend today to do a lease agreement (for him) today & b/c I was w/him they gave him the run around & he ended up... Read more

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  • Dec 15
  • Furniture and Decor
  • Pueblo, Colorado
  • Lg Bluray Player
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

They don't show up for an appointment to check my bluray player. I was given a time of between 1 & 3pm on this past Saturday then when I called them at quarter past three I'm told that they're running late and they should be here soon. I called again at 5:30 and the manager tells me he's going to call them and then call me back, that never happened. This isn't the first time they've done... Read more

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  • Dec 08
  • Furniture and Decor
  • Coatesville, Pennsylvania
  • Apple Laptop
  • 1
  • 1
  • 64
  • REVIEW RATING 4/5

I got a call from tina who works at the renter center and told me that they repo a apple laptop and it was only a year old so I took her own word of honesty and purchase and she said if I paid in 90 days it would cost 880.00 but now I had problem at first with so she said that she send it away and she gave a loaner. But now I looking into the apple laptop and since I couldn't payoff in 90 days... Read more

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  • Dec 08
  • Furniture and Decor
  • Detroit, Michigan
  • Washer And Dryer
  • 1
  • 1
  • 54
  • REVIEW RATING 4/5

Iv been a customer for years buying numerous things. Was in store this am to buy combo front loader washer & dryer set. A heavily set women & African American man was at the service counter for me. Gave them my name James Hughes for my info. Asked for my 1 month free that the manager always gives me for being such a great repeated customer. Those 2 people told me no the manager is not in... Read more

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  • Dec 04
  • Customer Service
  • Burnsville, North Carolina
  • Positive Experience
  • 57
  • REVIEW RATING 3/5

there is a few bad apples in the company. Just like any company. The one I work with has let be go almost 2 weeks late because I was having finanial diffaculties. They even reset it for me so I wasnt 2 weeks behind without extending my time. They are quike to replace a item. Not repaired Replaced. They have never threatened me like they one said they were comiting a feleny. I would recomand... Read more

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Rent a center is full.of b.s the employees will lie to get a sell I will never give them my business ever again in my life Add comment

  • Dec 04
  • Furniture and Decor
  • Seattle, Washington
  • Tv
  • 2
  • 2
  • 50
  • REVIEW RATING 4/5

i had two 60 in tvs for almost a year. one was a package deal. i told them i was moving and they let me mobe the tvs, but my brother did not strap them down and they fell in the uhal and was crushed by our other stuff. now that employee i told i was moving doesnt work there and they r saying i voided the contract. even though i still pay and now ive fallen behind three weeks and have been told i... Read more

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  • Dec 01
  • Furniture and Decor
  • Roseville, California
  • Personnel
  • 1
  • 1
  • 52
  • REVIEW RATING 4/5

R.A.C in west Sacramento CA has bad customer service been a loyal customer since 2012 made my payments on time all the time till one day I had a family emergency and was a week short in payment called and talk to someone they said I was fine to come in and make a 1week payment went in and the store manager heather said no I couldn't make just a week payment had to do the full payment u told her I... Read more

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  • Nov 30
  • Furniture and Decor
  • Phoenix, Arizona
  • Smart Tv
  • 37
  • REVIEW RATING 4/5

there is so much scam,dishonesty, lies,trustworthinessthat store location#5506-M,should be closed down now!y last livingroomset i bought back in nov2013 NOTin 5-14.than ibught a used smar tv. in 3-14 inwhich it was combined for1payment under agreement:eq812007 and wasnot given credit for those previous months,WHY?no one knows nothing because they change mgrs. in that all the times and distroy... Read more

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  • Nov 29
  • Customer Service
  • Phoenix, Arizona
  • Manager
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

i have bought alot from this store but the ,mgrs. lie,they change mgrs. constantly,coperateoffice will not call back and charged to my credit card1 cent to up date my credit card info. are you hard up for a penny?! iwil not ever do buisness with rac. your company is ths biggest and dishonest people. youneed all should be sued and out of buisness forever. once agreement no is paid-allyou can go to... Read more

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