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  • Customers like
    • How mice they were the first day2
    • Delivery service great1
    • Most incredible item1
  • Customers don't like
    • Service7
    • Epay service online3
    • Furniture damaged3

  • 1 day ago
  • Furniture and Decor
  • Sarasota, Florida
  • 8
  • REVIEW RATING 3/5

Dont listen to this bs i am a sales manager at rent a center i have personally helped anyone who stays in contact keep their items we do help ppl we do not want to repo because we are about growth so more accounts=better performance and fyi we do press charges on ppl who steal from us. I work in florida it is a FELONY in the state of florida to steal leased merchandise...so to all the so called... Read more

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  • May 18
  • Furniture and Decor
  • El Dorado, Kansas
  • Online Payment
  • 2
  • 2
  • 26
  • REVIEW RATING 4/5

They lie—I primarily pay my bills online, but their online payment site is frequently down (there is no “convenience fee” with online bill pay but there IS a “convenience fee” for phone payments). I then have to call the store to make an over-the-phone payment, (since I cannot easily drive to the store to make payments). Each time, they apologize for the website being down and assure me they... Read more

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  • May 17
  • Furniture and Decor
  • North Kansas City, Missouri
  • Couch
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Don't rent from the rent a center on freedom drive in Charlotte nc. Because they're infest with bedbugs. I had bought me a couch and loveseat from there and it was infest with bedbugs. I notified the corporate office about their property being infested. But they denied my claim like I been had bedbugs which I haven't. I been staying at my residency for almost a year now. I haven't had this... Read more

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I bought a bed from them and it was infested with bedbugs of course i called them and they in turned denied it of course claim theirs is treated and blah blah Add comment

  • May 16
  • Employees and Ex-employees
  • Jackson, Michigan
  • Working Hours
  • 7
  • 7
  • 22
  • REVIEW RATING 4/5

Rent a center is a JOKE!!!! MAKING ALL EMPLOYEES WORK 4TH OF JULY!!! THEY CLAIM THEY ARE A "FAMILY ORIENTED COMPANY" I CALL BS... I'M SURE CORPORATE OFFICE IS CLOSED THAT DAY!!! Read more

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  • May 14
  • Furniture and Decor
  • Roanoke Rapids, North Carolina
  • Collection Calls
  • 2
  • 2
  • 51
  • REVIEW RATING 4/5

I was paying my weekly payments with Rent A Center. Had a family tragedy where I had to go out of town for awhile. They were paid up until April 13th. They called and harassed me. Threaten me, called me outside my name and told me they wasnt going to stop. Before returning back home I got a phone call saying that we were evicted and everything that was in our apartment was trashed including... Read more

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  • May 13
  • Furniture and Decor
  • Bellevue, Washington
  • 1
  • 1
  • 45
  • REVIEW RATING 3/5

THEY KEEP CALLING MY PHONE JUST BECAUSE I DONT WANNA PAY MY BILLS WITH THEM. DO THEY NOT UNDERSTAND THAT I DONT FEEL LIKE PAYING? WHY DO THEY KEEP CALLING? THEY SHOULD JUST CHALK IT UP TO THE GAME AND MOVE ON... THEN THEY HAVE THE NERVE TO COME TO MY HOUSE AND KNOCK ON MY DOOR AND WONT LEAVE. THEY YELL THAT THEY SEE ME THROUGH THE WINDOW BUT ITS NOT MY FAULT I DONT HAVE BLINDS TO HIDE BEHIND.... Read more

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I made a few payments on a washer n dryer set n paid it off,with yr warrenty. It starts missin up in a few month. They say theyll fix it but ill be without a washer untill they fix it,unless i rent one. I have 4 kids. Thatz pretty ***. Add comment

  • May 05
  • Furniture and Decor
  • Napoleon, Michigan
  • Bed
  • 2
  • 2
  • 76
  • REVIEW RATING 4/5

Rent a Center gave my family bed bugs and won't treat my home completely!! Read more

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Never ever again, I was a customer for 8 yrs. payed off thousands on different stuff. And I fell into a hardship for 30 days and was planning to just pay off my item of only 300!!!! They ordered it back, and I still payed. Don't do it !!!minute you get in bind, their jerks, you'll lose your money and ur stuff. Live & learned . #clarksvilletn Add comment

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