Rent A Center Complaints and Reviews

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, , https://www6.rentacenter.com/contact-us.html
  • 947+11 mobile complaints
  • $420K claimed losses
  • $437 average
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I make my payments online and they call and tell me that i am behind. They just keep calling and calling. Pissed off. Add comment

  • Jul 21
  • Furniture and Decor
  • Adams, Massachusetts
  • Phone Rental Problems
  • 1
  • 16

I have been with rent a center for along time, I have rented an paid off a lot of times. Most of my house is from rent an center. I rented a phone from them, I had problems an wanted to switch to another phome. They said they would have to find one. I called the Pittsfield MA store an was told they had the phone in stock I wanted. The lady was more then willing to hold one for me, then I said I... Read more

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  • Jul 18
  • Appliances and Electronics
  • Computer Payment
  • 1
  • 34

Hello my name is Charlotte Barnett, I have been a loyal customer of Rent a Center for some time now. I have bought and paid for a washer and dryer set, a deep freezer and have paid off two computers. My complaint is this, I have been paying on a current computer I opted to lease. I came into Rent A Center July 11/2014 and paid my final payment on my appliances. I was unable to make the payment... Read more

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  • Jul 18
  • Other
  • Nutrisystem Program
  • 2
  • 40

Mitch Williams of RAC North Carolina, came to my door cussing and yelling about how he would bring the police to break down my door. He called my six year old "c u n t". Thing is, I have never done business with them. I don't know why they are after me. You can't miss this guy - he's about 35, fat, sweaty and poorly dressed. He appeared pretty intoxicated when he was at my house. I told him I... Read more

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I rented a ps3 from rent a center for my son he left to go on his summer vacation in orlando Florida.i couldn't make a payment they called my job bothering me they went by my house almost everyday just aggravating me I told them I'll return when he comes back which was in a week they threaten to press charges I will never rent from again as long as I am living rent a center can go to *** Add comment

  • Jul 17
  • Appliances and Electronics
  • Snellville, Georgia
  • Debt Collector
  • 11

I was late on a payment for RAC my mother was supposed to pay it but never did, I am now four months behind. they constantly come by my house threatening me an my family knock on every window and door we have, try to get in my house call my landlord and references about payment, now why would I let them in if their constantly threatening me and saying they will call the police? the text my phone... Read more

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  • Jul 16
  • Furniture and Decor
  • Pensacola, Florida
  • Rude Customer Service
  • 1
  • 34

Good Day, On Monday June 30th 2014 at 8:37 am I received a phone call from an employee named Sam working at Rent-A-Center on 400 N Navy Blvd #3 Pensacola, FL 32507. Sam was calling to remind me that my payment was due that past Saturday June the 28th. Sam asked me when I could come into make the payment. I stated I was not sure on the exact day but sometime this week. Sam insisted on a day with... Read more

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My mom has been a valuable customer for 10+ years and recently we had a problem with our bills and paid extra on the electric thinking that we can make a double payment next week and they threatened to come pick up the bed room suit they are very rude and I am very unhappy with the service Add comment

My wife has worked for RAC for over a year. She works in a store that should have 5 employees yet only has 3. 2 managers and a worker. This worker does two man jobs by herself. The managers there tell her that if they have to answer a phone then the worker isn't doing enough work. Being a mother of 3 she's gone from to work from 8:00am/9:00am til' 9:30pm 5 days a week. The managers know how much... Add comment

 
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