Rent A Center Complaints and Reviews

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, , https://www6.rentacenter.com/contact-us.html
  • 976+19 mobile complaints
  • $420K claimed losses
  • $422 average
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  • 1 day ago
  • Furniture and Decor
  • Franklin, Pennsylvania
  • Rented Washer
  • 2
  • 2
  • 25

I rented a washer in october of 2013 And I feel like i'm being taken advantage of. I have talked to other customers and was told that they have been contacted on their personal e-mail and text message. i feel this disrepectful. But I'm concerned about my account. It seems as if i will never get this payed off. They also never give u your balance when u make a payment. If i can't get this resolved... Read more

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  • 1 day ago
  • Furniture and Decor
  • Buffalo, New York
  • Furniture Rental Payment
  • 1
  • 1
  • 1

My husband and i rents from rent a center we pay are bill on time we was short on a bill and now they are threatening to take are stuff from them back only 20 dollars too me that kinda bs when they can just get the extra money on Friday can't wait to get everything payed off by them will never... Ever rent from them again will try Arrons next time when we want to rent something again Read more

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  • Oct 16
  • Furniture and Decor
  • Wilmington, Delaware
  • Furniture Payment
  • 1
  • 1
  • 21

Finally paid off an account with them! So glad to be done. Constant phone calls over $35! I got paid semi-monthly and they knew that from the day the contract was signed. Anytime you pay online it never was related to the in store system. Called and made my final payment. No thank you no nothing simply took my payment and hung up the phone on me. Then have the nerve to ask if you want to... Read more

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  • Oct 15
  • Furniture and Decor
  • Nashville, Tennessee
  • Online Payment
  • 1
  • 1
  • 27

I have an account with the ePay for Rent A Center, and cannot pay my bill on line. Put in my account info, it gets knocked off and I get "we have adjustments to our system for security purposes...you have to do a new account and update your profile"...I've tried this 3 times, get kicked off saying need new user name as my user name is already on file. It will not let me get in to my account, and... Read more

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  • Oct 13
  • Furniture and Decor
  • Bad Customer Treatment
  • 1
  • 1
  • 54

The RENT A CENTER LOCATED IN POCOMOKE CITY MARYLAND IS OFF THE CHAIN. THEY COME BY YOUR HOME AND THREATEN YOU AND TELL YOU THAT YOU HAVE STOLEN. MERCHANDISE.THEY BANG BANG ON YOUR DOORS WINDOWS. LIKE THEY HAVE NO DAM HOME TRAINING THESES GUYS ARE WHITE AND BLACK THEY LEFT FIVE DOOR TAGS IN MY DOOR AT ONE TIME...CALLED MY PHONE MORE THAN 50 TIMES.I USE TO LIKE RENT A CENTER BUT AS OF TODAY THEY... Read more

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  • Oct 12
  • Furniture and Decor
  • Livingroom Set
  • 35

This is my 2nd time and last time going to rent a center. I gave back livingroom set used back and new bed room bad i had paid like 600to800so i gave them back Now i had laptop and bedroom set i have paid 20000 and they took laptop but couldnt give me creid i paid. When i am done paing never again rent a center. If gave u your stuff back i shouls get some store creid.But never again i go to rent... Read more

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I wanted to buy a sectional. What I received was a set that was apart in the corner of the store. Though it looked the same,it wasn't. So many things wrong. My main complaint is that I slept on the sofa bed the first night and woke up with bed bug bites on my arm,leg and back. They refused to take care of it saying I had them Add comment

     

  • Oct 04
  • Furniture and Decor
  • Astoria, Oregon
  • Rented Furniture Price
  • 63

People pleAse rac only rips off customers, there objective is for customers to pay 4.5 to 5 times the actual value of the item price. Incase you pay more than half of the rental that item is legally yours, yes they will make collections calls and send letters from a lawyer that charges them to only make and sign those letters without actually persuing anyone. Use common sense people it's going to... Read more

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*** you employee and rent a center and if i knew where you was trust me you would not be talking that *** you probley make 10 dollars an hour you broke *** Add comment

     

  • Oct 02
  • Furniture and Decor
  • Washer Loan
  • 4
  • 4
  • 85

I was low income, went into Rent A Center to be able to try and afford the washer. They ask me what date my cash assistance came in to make the payment and they started to call and demand money three days before my payment date and hit me with late fees and delinquencies on my credit report. The first two times I called them they never sent it out for service but kept coming to ajust the washer.... Read more

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