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  • Customers like
    • How mice they were the first day2
    • Mattress1
    • Have made it right monetarily1
  • Customers don't like
    • Service8
    • Furniture damaged3
    • Epay service online3

I've contacted corporate and the store I bought the sectional at and still the issue is not resolved. Still dealing with bed bugs and still have a couch in my yard and a empty living room . Thanks rent a center Add comment

Eric of the Mc Catherine Location in Oklahoma City is a Real Nutjob should be in another line of work Add comment

The worst service in the whole world you can find better service in a dumpster things in those stores are overpriced about 5 times horrible service Add comment

  • 2 days ago
  • Furniture and Decor
  • Perth Amboy, New Jersey
  • 3
  • 3
  • 16
  • REVIEW RATING 3/5

Perth Amboy on convery.b I went to pay a payment the manager told me to keep the money and to come back with full money and I need to end up buying or to return my property it because of my lateness on payment and to never return there back he will not sell me anything again. AFTER 4 years being a costumer he was rude and I m going to pay off but I will never buy him anything again he has... Read more

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  • 2 days ago
  • Customer Service
  • Scottsbluff, Nebraska
  • Mattress
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

The mattress I wanted a memory foam with gel infused areas to keep you cool when you sleep. I called and talked with a manager who told me he has never heard of such a mattress being sold by Rent A Center. I explained to him that two other employees when I first came in and asked about it because it was on their website. Both told me they had some on order but they could set me up with... Read more

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  • Jul 01
  • Cellular Phone
  • Venice, Florida
  • Smartphone
  • 1
  • 1
  • 6
  • REVIEW RATING 3/5

If you rent s phone from them and your late in payments they will lock your phone happen to me twice so I returned phone and they are still charging me Read more

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  • Jun 29
  • Furniture and Decor
  • Paris, Kentucky
  • Rental Service
  • 3
  • 3
  • 23
  • REVIEW RATING 3/5

I will tell everyone in carrollton ky to never deal with them, they let my ex come in store and put my name on contract without me knowing anything about it and rent some stuff he paid on it for awhile and then quit and then that's when I found out now they our harnessing me, call coming to my home took pics inside my home and our still harnessing me. Coop.office told me they had no right putting... Read more

Was this review helpful? 0 3

  • Jun 29
  • Employees and Ex-employees
  • Anderson, Indiana
  • 2
  • 2
  • 56
  • REVIEW RATING 5/5

I have been reviewing the complaints on this site over the past few days during downtime at my current job. As a former employee, I can say that the majority of complaints by customers are due to lack of communication on their part. A large number of complaints have been responded to by other employees, and that's the collections practices. Yes, if you are past due, you will get called. I had to... Read more

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  • Jun 28
  • Laptops and Tablets
  • Fort Valley, Georgia
  • Alienware M14X Gaming Laptop
  • 7
  • 7
  • 26
  • REVIEW RATING 5/5

I got an Alienware m14x today from the Rent-A-Center in Fort Valley, Ga today. It was a little sketchy because they had me waiting for the computer to reset to factory settings and actually sent me home with it resetting, saying that I couldn't close the computer or it would corrupt the hard drive. I let it go because I try to stay positive. After I got home and the computer finished resetting... Read more

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  • Jun 27
  • Furniture and Decor
  • Tampa, Florida
  • Couch
  • 2
  • 2
  • 34
  • REVIEW RATING 4/5

I bought a couch from rac in Logan , Oh and a few weeks later my kids started getting bites on their bodies. The bites were from bed bugs! We contacted them and they said there was nothing they could do for us. I told them I was calling the health department on them and they said that the health department is there all the time, they won't come get couch, they won't give me a refund.i will never... Read more

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