Rent A Center Complaints and Reviews

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, ,
  • 961+16 mobile complaints
  • $420K claimed losses
  • $430 average
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  • Sep 17
  • BBB - Better Business Bureau
  • Oneida, New York
  • Rude Staff
  • 1
  • 1
  • 50

I had called in wanting to pay one month on my account due to having a little extra money that week normally I only pay 2 weeks at a time. I spoke with the manager Dan whom I thought charged my credit card for the 30 day payment as I did not recieve a receipt and haven't gotten my credit card statement as of yet I assumed I was all set well Dan had in fact only charged my card my regular 2 weeks... Read more

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  • Sep 11
  • Furniture and Decor
  • Findlay, Ohio
  • Other Product
  • 1
  • 1
  • 56

Well i had a employee stop by my house and came through my gate marked with private property sign and beware of dog yesterday and now i have three six week old puppies in the dog pound. 400 dollars to get them out and i feel they should be held responseable for letting them out..... Read more

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  • Sep 09
  • Furniture and Decor
  • Aberdeen, Scotland
  • Rental Items
  • 1
  • 1
  • 32

Rented a washer and 1 year and 1 week it broke they won't do anything about it also rented a refrigerator and same thing both whirlpools called whirlpool and they said 1 year warranty only it took that long to pay for it .rent a center said the warranty was transfered to me when it was paid off they lie. Now I'm out of 2 major appliances. I'm going to bash them all over social media for the rest... Read more

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  • Sep 06
  • Furniture and Decor
  • Chicago, Illinois
  • Used Couch
  • 2
  • 2
  • 37

My name Diane Larkins I rented a used couch it was damaged in several places I complained about it they half hearted tried to fix it so I returned it to them they tried to make it seem like I had a good deal I wanted my money back I have been renting for two years a washer & dryer I never miss a payment I just dont feel I have been treated fair I am very upset Read more

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Here goes. They took my tablet to get fixed with my charger. Fixed my tablet. But kept my charger. Then when my bill came due they billed my credit card which I have them no permission to do so with. They stole my credit card. Add comment

We we have had service for 10 years in Colorado Springs and moved to Clarksville tn there more dumb *** in the store and there every where in this town so they can get over on the army here suck the life out of them Add comment

One day late! Calling my job will get you nowhere! Leave a message at the number I told you I could be reached at and wait for me to return your call, RAC. I might not be able to sue you for harassment but the corporation that I work for sure will. Try me! Add comment


  • Sep 02
  • Furniture and Decor
  • Amarillo, Texas
  • Phone Calls
  • 2
  • 2
  • 46

I am sick and tired of rent A Center calling me all the time. I always pay late fee when I make my payment they know where I live they know where I work why call all day long . I am not going to take their merchandise .I have been a customer for some time now and don't appreciate being harass. When I get the money I pay my bill. Please address this issue as soon as possible. Thanks in advance... Read more

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I gone to the store ask them about the payment that I have been doing for a year that the account have not go down at all . Add comment


  • Aug 31
  • Furniture and Decor
  • Redding, California
  • Futon Sofa
  • 61

I went into the Redding, California RAC. I was originally looking for a smaller refrigerator, and a 110 stackable dryer. After 2 months of run around and no word I went to the store. I told them I was meant to get calls back etc. They made excuses about management changing etc. I saw a Futon sofa that was amazing. I inquired about the futon in the store. I got some info and researched it at home... Read more

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