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1.7 Based on 164 reviews
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  • Customers like
    • How mice they were the first day 3
    • Customer service 2
    • Not so pleasant anymore 2
  • Customers don't like
    • Service 9
    • Bad service 7
    • Horrible customer service 4

RAC. hahaha what a joke. I've purchased things from those thieves before. First off the merchandise is not new. And, the prices are sky high. I bought a bedroom set, approximately $1600. Of course they delivered it. Well, I went in to make one payment, they were so busy trying to sell me something else, I failed to get a receipt. So, they proceeded to call my ex bf! He finally got ahold of me, I went to the store, they refused to look for a... Read more

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I highly advise you NOT to go to this center. They do not tell you about the hidden fees that they charge you. They give you an option to pay down in 90 days at cash price but don't tell you that they charge you an additional $5.95 per week when you are paying it down. Then on top of that, I set up auto pay when I was there to pick out my furniture, they did not set it up and no payments was coming out. I had to ask them 3 times before they got... Read more

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They bug you to do business and when you do, they call you before your bill is past due. They also are overcharging me for my product. I hate furniture rental places like these. I'd never use one unless it's an emergency. You pay 3× the worth, in the end. Read more

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Me and my son rented a playstation on rentercenter the for ony 2 weeks my son decide to return it he call the store and said to them come pick it up on 06-10-2016 and they send a guy with a paper to pick it the funny part they call my son saying that it wasnt the same playstation and didnt had same seriol number amd that doesnt go on i call back and said to ask the driver where is it cause or did they trusy there driver cause we did gave the... Read more

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I purchased a bedroom suite from them last year and this year in February, I purchased two full bedroom suite with box springs and mattresses and a 8 chair dinning room set. Well yesterday my autistic son came to me complaing of burning and itching really badly and when I looked at him, he had scratches every where. My son had just come out of his room so I went in and looked around and didn't see anything, no mosquitos or anything. So a friend... Read more

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I just hope this review helps someone to make a better choice than RAC. I've had a recent nightmare with RAC that lasted over two months over a mobile phone promotion RAC was pushing on people. Just don't do it. Save yourself the aggravation people please! I decided on a white samsung galaxy s4 for $75 I get it home guess what, you can place a call but you can't hear nobody & they can't hear me! Take it back to RAC & no problem, she gives me a... Read more

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Looking at bottom of refrigerator around I notice 2 roaches on floor in front of refrigerator, and with further inspection I found 3-4 roaches up inside the filter housing. Very upset. These rented appliances are in many different homes and seem not to be inspected for this kind of issue that is a part of renters fear. I will not use the Ice or drink the water from this refrigerator. Want my money back and the refrigerator side is not cooling.... Read more

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i rented a few things from rent a center my home caught fire it was a total loss.i am in new york state.rent a center keeps telling me i am going to jail if i dont return the things i told them the place burned down.they even went out and saw that.i did not have home owners insurance.my question is can i go to jail .they have called everyone on my list and told them the same thing.i had a stroke less then a month ago.i had my cell phone with... Read more

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My name is michelle Erwinand i will never rent with rent a center again i paid my dryer offno problems witit nowihave benn renting this cabrio washer told me it was a 2015 No its. 2014 and it benn taking out for service more than its wahed clothes. And it keeps messing up i have not got alotleft too pay on it and i am done with yous! Your poilicy is *** and all you want is your money and you have more compliants than you can handle. I pay all... Read more

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My husband recently lost his job, and my job has been really slow, we are only a week behind in our payment. Rent a center show up today to get there stuff, we tried to call and see if the could plz pick everything up on Tuesday so that we could get our belonging out. We were told that we had a bad relationship with them because they have seen us buying food at a restaurant in the same plaza. I work with 4 other ppl and often i am the one who... Read more

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