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1.7 Based on 175 reviews
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  • Customers like
    • Very bad 3
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Rent A Center Customer Care Review from Syracuse, New York
1 of 2

I have asked Rent A Center to come to my home on today Monday July 18th to pick up two TVs and a TV stand two of the employees carried out the TV stand for my kitchen and out my door and when they did they drop the TV stand and put a hole in my wall that we had just put new sheetrock in our kitchen and painted and painted my wall in the kitchen and it put a hole in my wall and we went to rent a center and the only thing that they told us is that... Read more

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I went to the rent-a-center in Leeds Alabama and spoke with the store manager about a problem, his name is Mike, and he was so rude and blamed everything on me. It was the worst customer service I have ever received!!!! How can the manager be so rude to his paying customers?! Well I will never use them again. I went to Aaron's and had a much better experience and that is who I will use from now on. Rent-a-center will never get my business again.... Read more

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I have rented from rent a center before i had 99% of the time i paid ontime but when you miss your payment due date by even a day rent a center some how thinks they god and come knocking calling up your work calling refrences threatening with legal actions . Aarons is better in my opinion if you tell aarons that your gonna be a little late or that you dont have the money at the time due to some emergency they will work with you i remember being... Read more

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They are thief's and they threaten. We got behind and was working to catch up. Not only did the delivery drive mess up the couch he threaten me if I told the store about it. My three small kids were here when they threatened me. I called and told the manager only to be called a liar and that he didn't care and hung up on me. Well we're are far behind I admit that but we are trying. Well the store manager quit along with several other people... Read more

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I got some items from rent a center n defaulted on my payments and told them I would bring it current but the harassment started from all the employess calling me 4-5 times a day even after they hired a attorney to resolve this matter. They show up at ur home n start harassing my neighbors looking for me and harasseing my refrences also. Thd only person that understands this is the store manager but thd employees r all young kids n shouldnt be... Read more

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Yes i am a very pissed customer the manager at the Grand Island store made a mistake with an item an he omitted to it then send the right item now wants a payment on that item for this month and i also have like 700.00 dollars there so they should give me my money back but they will not do that either so now they are coming Thursday to pick up the item PEOPLE PLEASE STAY AWAY FROM THIS COMPANY NOTHING BUT A FAKE AND RIP OFF COMPANY Read more

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District manager for new mexico ceaser is a piece of ***. Doesnt take his job or customers serious. Need to do an investigation on him to see if he is even doing his job correctly. And following all policies. His job title obviously has a lot of hot air in his head. R.A.C needs a new distict manager. One that is gonna treat his/her customers with total respect.

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I would never ever again rent from these thieves, i rented a laptop and only owe 378 to pay of the debt. I missed a payment and they have non stop called and left message even though i called to let them now i will be paying late. They have gone as far as to come to my house wanting to repocess the merchandise. The manager even threathened me if he didnt receive the laptop even though i explained i would pay them on wendsday. Needless to say... Read more

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Rented a plasma tv. Paid over 2k into it when my husband and i split up. I returned the tv stating i couldnt afford it. They offered to lower the payment by $5. Told them i just wanted to freeze the payments for now and pick up when finances firmed up. They said fine, you have life time reinstatement. One month later hubby and i had reconciled, went to get the tv back. They had sold it. According to their contract they should have offered me... Read more

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