Rent A Center Complaints and Reviews

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, , https://www6.rentacenter.com/contact-us.html
  • 982+20 mobile complaints
  • $420K claimed losses
  • $419 average
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  • 1 day ago
  • Cellular Phone
  • Samsung Galaxy Note
  • 15

If anyone feels like they "need" something from rent a center then how about I save them money. For example,they want 2800 dollars for a galaxy note 4, if you want give me 2000 and ill sell you one. If your that *** and broke then maybe you should realize theyre taking advantage of you!! They want 2500 for the same tv I just bought last week for 700. Now I didnt have to make 3 thousand payments... Read more

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  • 1 day ago
  • Furniture and Decor
  • Winston Salem, North Carolina
  • Loan Payment
  • 23

Have been a customer for over ten years fell behind on payment,not the first time have always got back on track with payments after many harassing phone calls and leaving hangers on my door and us talking they sent a sheriff to my job which caused me my job after 20 years on this job after they knew they couldn't 't this from day one when asked why they sent him they say they didn't have my... Read more

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  • 2 days ago
  • Furniture and Decor
  • Samsung Galaxy Note
  • 17

if yall advertise that the next big thing is here witch is the note 4 why dont you stay in stock and have one when a customer wants one but no you keep giving us the run around bout it keep saying dont know when your getting them this *** if your going advertise product like make sure you have in your store like the other cell phone stores.i been cutomer for 12 years now and this is the worst its... Read more

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  • Oct 28
  • Furniture and Decor
  • Maintenance
  • 1
  • 1
  • 25

OMG! NEVER EVER E.V.E.R. DO BUSINESS WITH THIS LOCATION IN FORESTDALE AL! ESPECIALLY BILLY! I have been a customer for two years. Never had a problem till I got a new job and had to change payment from weekly to bi weekly. To avoid any late payments I ASKED Billy to come and get my merchandise for a week so I could stay on track and he could bring it back. He says, "No Mrs. Perry that's too much... Read more

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I have been with them since they open here this last two months i was Add comment

     

  • Oct 27
  • Furniture and Decor
  • Woodford, Virginia
  • Ownership Certificate
  • 1
  • 1
  • 38

I still have not received my certificate of ownership: I have called several times and they keep saying I have to come into the store. I have been with RAC for over 5 years. Now since Helen is not there they are being rude. I need my certificate of ownership ASAP. I would like to have my certificate mailed to the address below. Please send me a confirmation at gagons2000@yahoo.com. I will... Read more

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  • Oct 24
  • Furniture and Decor
  • Missed Payment
  • 1
  • 1
  • 42

My husband just went back to work out of state so he was only going to miss 1 payment. They are coming to my house calling me on the phone and im not even on the paper work. Does 1-5 apply to Louisiana as well Read more

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  • Oct 20
  • Furniture and Decor
  • Franklin, Pennsylvania
  • Rented Washer
  • 2
  • 2
  • 68

I rented a washer in october of 2013 And I feel like i'm being taken advantage of. I have talked to other customers and was told that they have been contacted on their personal e-mail and text message. i feel this disrepectful. But I'm concerned about my account. It seems as if i will never get this payed off. They also never give u your balance when u make a payment. If i can't get this resolved... Read more

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  • Oct 20
  • Furniture and Decor
  • Buffalo, New York
  • Furniture Rental Payment
  • 1
  • 1
  • 34

My husband and i rents from rent a center we pay are bill on time we was short on a bill and now they are threatening to take are stuff from them back only 20 dollars too me that kinda bs when they can just get the extra money on Friday can't wait to get everything payed off by them will never... Ever rent from them again will try Arrons next time when we want to rent something again Read more

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  • Oct 16
  • Furniture and Decor
  • Wilmington, Delaware
  • Furniture Payment
  • 1
  • 1
  • 42

Finally paid off an account with them! So glad to be done. Constant phone calls over $35! I got paid semi-monthly and they knew that from the day the contract was signed. Anytime you pay online it never was related to the in store system. Called and made my final payment. No thank you no nothing simply took my payment and hung up the phone on me. Then have the nerve to ask if you want to... Read more

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