Rent A Center Complaints and Reviews

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, , https://www6.rentacenter.com/contact-us.html
  • 954+13 mobile complaints
  • $420K claimed losses
  • $433 average
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  • Aug 26
  • Furniture and Decor
  • Newport News, Virginia
  • Late Fee
  • 2
  • 2
  • 25

I have rent couple appliances to rent a center for more than 1 year, and never had a problem before until today, I always pay Tuesday the manager called me today asking when I was going to stop to make my payment, I said can I of it by phone and she agree and charge me late fee, I said not going to pay late fee, she was very rude to me not a nice person at all I hanged up and I need someone to... Read more

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  • Aug 23
  • Furniture and Decor
  • Durham, North Carolina
  • Bad Furniture Service
  • 2
  • 2
  • 29

I will never buy anything from rac. I had a small fire at my apartment. My bed was the only thing ruined. I was low on cash and needed a bed. I went to rent a center, and got a bed and a dryer. So far I have paid for them twice and still not done. They call you all the time to remind you of your payment, even when ur not late. They close at 6 and I work late, even if im a day late, they charge... Read more

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each person who complains had bad credit get your credit in goodstatus stop complain ever company have.good and bad ,included the company all you work Add comment

  • Aug 19
  • Furniture and Decor
  • New Orleans, Louisiana
  • Biweekly Payment
  • 2
  • 2
  • 31

Ok...so i am 1 biweekly payment behind of $70 and management of the Chef Menteur and Desire location calls me like she owns the product I'm purchasing. Now i work at night and sleep during the day and to be awakened by someone with a nasty attitude is no fun. Even after explaining to get that I'll triple the payment Friday the only choice she gave was "pay today or we come get it". Since she was... Read more

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I went into rent a center I am a customer and I seen two employees interacting with each other in the work truck I believe that a manager and an employee should not be doing these type of things in a wprk enviornment. A women by the name of Elizabeth cause she delivered many things to my house. Add comment

  • Aug 12
  • Furniture and Decor
  • Late Payment
  • 1
  • 1
  • 79

I have been a faithful customer of RAC and have paid off a couple of items within the 90 day time period. I am almost paid off on my last 2 items and I have been behind due to financial difficulties. They know this and are working with me but I made a payment at the beginning of the month and asked for a payoff amount. At that time it was $69.00. They Called me yesterday and wanted a payment and... Read more

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  • Aug 08
  • Furniture and Decor
  • Products Return
  • 2
  • 2
  • 39

i rented a few things from rent a center and I'm currently out of town unable to return them at the time because I am over due. I informed them that I am out of town and is willing to give it back to them when I return and these dusche bags still are willing to take legal actions after I made it clear I wasn't trying to steal there stuff! They aren't fair people at all and it's really said that... Read more

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Rent A Center is horrible. Keeps calling and harrassing me. Closed my account. They are very rude people. Don't do business with this company Add comment

  • Aug 07
  • Furniture and Decor
  • Asbury Park, New Jersey
  • Lock Box
  • 1
  • 1
  • 33

I was having an issue with my lock box, several checks were in the box unable to be collected. I call RAC advised them that I'd be late making the payments. The called all of my references and told them that I owed money and wouldn't pay! Read more

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  • Jul 21
  • Furniture and Decor
  • Online Payment
  • 3
  • 3
  • 41

I make my payments online and they call and tell me that i am behind. They just keep calling and calling. Pissed off. Read more

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