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Rent A Center

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627 complaints

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Rent-A-Center is a public company founded in 1973. The company is headquartered in Plano, Texas. Rent-A-Center was founded by W. Frank Barton and Thomas Delvin. Rent-A-Center offers a huge selection of furnishings, electronics and household appliances available for rental. The tagline of the company is: "We make it easy to make it your own." This furniture and electronics rent to own company operates in all 50 states. Besides, the company has its stores in Canada and Puerto Rico. "RAC Acceptance" secondary financing program is one of the most successful programs of Rent-A-Center.

Rent-A-Center operates in the poorest areas of the United States. In poor economy Rent A Centere business would be less affected by the down turn since consumers would rather rent then buy. Please try to contact Rent A Center Customer Service directly prior to posting any complaints on this site.

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Rent A Center Reviews

Anonymous
Rent A Center - Mean to me

I have been renting things for over 20 years from renter a center and have spent a lot of money in their store and I got a tablet I was playing on that you pay double for and I mad...

#292174
Jan 26, 2012
30

Omg really
Rent A Center

I know of an employee that took mechandise from the company that was some how lost in the system amazing how it ended up in their own home without being paid for also using com...

#292094
Jan 26, 2012
33

Anonymous
Rent A Center is A JOKE!!!

I had sent in my laptop in to be fixed because I bought it used & I was nice about it having problems with it freezeing up on me.Two weeks later I get my laptop back and now it jus...

#291359
Jan 23, 2012
58

Julie Bu...
Rent A Center - Computer and added expense non refundable

MY laptop I brought was sent in to the HP service center, I had to do a short term rental from them the sales manager was not interested in explaining the contact, Jan 9,2012 I had...

#291243
Jan 23, 2012
60

Mr. Peab...
Rent A Center has Bedbugs...

I know for a fact that Rent A Center is infested with bedbugs. How do I know that? I am an exterminator, and have had to treat many of their stores, and homes of customers that got...

#290830
Jan 21, 2012
112

Loukel
Rent A Center manger derek rude to custmer

I always pay my bill. Derek from rent a center by pizza street on noland its almost road is very rude. He leaves hateful vocie mails to the point it almost becomes hurtful. He nee...

#290474
Jan 20, 2012
95

Cherrybug
Rent A Center

I am beyond upset with RAC I have purchased a living room set, kitchen set, bedroom set, and 2 TV'S my first TV broke and no one would repair so I had to purchase another needl...

#290338
Jan 19, 2012
107

Anonymous
Rent A Center - OVER CHARGING ME FOR RENTAL AGREEMENT THREAT TO TAKE ME TO SMALL CLAIMS COURT

I HAVE CALLED RAC ON SEVRAL OCCASIONS TO HAVE THEM COME AND FIX MY COMPUTER THIS PAST YEAR, 2 TIMES I HAVE WAITED ALL DAY FOR THEM NO CALLS NOT EVEN A FUNK YOU ,FROM THEM .I HAVE B...

#290231
Jan 19, 2012
97

Drmille58
Rent A Center IN MANY

I am rent to own a TV stand/fireplace heater I have been paying my bill online as always late every now an then but paids faithfully. I have about 4 more weeks 200.00 about to go t...

#290208
Jan 19, 2012
126

Anonymous
Will not listen to me i am only one day late on my payment and Rent A Center wants my computer back

Ipayment was due saturday nov.14. itold them i would be in friday with payment plus late fee. did not want to here it blue up my phone now i have no mintints.came by my house to pi...

#289597
Jan 17, 2012
143

Welderwo...
Rent A Center

My son has been manager of the Hays Rent a Center for 3 years. The business in this town has tripled since he has ran the store. As of today they demoted him to working on the fl...

#288524
Jan 12, 2012
270

Lalalalala
Rent A Center - RAC keeps calling me!

I am not currently, nor have I ever been, a Rent-A-Center customer. I am receiving phone calls for two people that I have never heard of, and some how these lovely people, who evi...

#287812
Jan 10, 2012
227

Dawne6704
Rent A Center - Rac always changing msnagers

I have been a loyal customer for about 4 years and they have worked with me on my payments now they have changed district managers again witch they do that like they change underwe...

#287156
Jan 07, 2012
182

Anonymous
Rent A Center michigan city indiana lies cons BS SCAMS

Looked at local rac in michigan city indiana 46360 a week before a sale ended. Agreed on what plasma i wanted and was told they would search for the new sofa i wanted and contact m...

#286587
Jan 05, 2012
213

Just2ofus
Rent A Center - Rentacenter keeps calling i was evicted and thrown out

1. Written by valerie on January 5, 2012 i had a living room set from set from rac my husband and i separated and he stayed in the apartment. there was a eviction f...

#286561
Jan 05, 2012
314

Alex63
Rent A Center - Matress&boxspring & frame

Well we purchased a used matress and frame made my payment. And ask what was the balance on my account. Some told me $98.and some change so isaid kool i'll pay it off next mont...

#286026
Jan 03, 2012
290

Belky
Rent A Center - Terrible customer service!

So I was told by manager of the RAC at Manor Shopping Center in Lancaster, PA that the insurance fee of $3.00 a week is mandatory. I found out when I asked to cancel it because I p...

#285278
Dec 30, 2011
263

Teddycoru
Rent A Center - Dont Buy or Rent from RAC

They have the worse customer service, I went to Ashleys furniture to purchase some furniture The girl from RAC was there she helped me finance my furniture, It took 2 months to get...

#284927
Dec 29, 2011
333

Pissedof...
Rent A Center - Lied to us about laptop computer

Dropped off our wrking laptop rac had ot 4 2months they said they couldnt fix it then they called after 2months said it was all set picked it up got it home it wont even turn on so...

#284879
Dec 29, 2011
214

Pszeles
Rent A Center - One pissed customer

Why don't rac just say to there customers that in order to get or buy something we have to charge you the same amount of what is being purchased. For example, a tv that cost 50...

#284279
Dec 27, 2011
406

Lindchar...
Rent A Center - Like of trust & honesty

I am a long time customer of at least 15 to 20 years. At least until now I was a satisfied customer without a doubt, but what happened this week in my opion was not right. I went ...

#283906
Dec 24, 2011
350

Who cares
Rent A Center - Some are right, some are wrong

I used to work for Rent-A-Center and I've seen a lot of $h!7 while I was there. I've seen everything from disgruntled employees to people who rent the merchandise and skip ...

#283827
Dec 24, 2011
370

Tm1978
Rent A Center - The roaches have packed my bags and is throwing me out!

I am a customer and i got a washer/dryer set from the prattville, al location almost a year ago. well the day after i got it i noticed a roach coming out of it. I killed it and t...

#283251
Dec 22, 2011
268

Anonymous
Rent A Center - Even after ROACHES!!!!!!!

Even after they delivered the infested table set these people got the nerve to half way acting cocky! I have spent alot of money with this company and they have lost a customer bec...

#283019
Dec 21, 2011
201

Anonymous
Rent A Center crooks

I rented from rent a center from tvs to tables and couches not only do they over charge on their products about 50 percent mark up just before you finish paying them off they take ...

#282427
Dec 18, 2011
339

Lollipop
Rent A Center - 1.50 charge

With all the money made by your company and for those who are consistent with payments, I believe the $1.50 you charge for debit payments is inappropriate. In today's economy ...

#281959
Dec 16, 2011
208

Anonymous
Rent A Center - Aarons is worthless

They did not pick up my washer and dryer when we moved after I had paid them then it took them a month to get them to me...which I cannot use appliances I do not have...then would ...

#281798
Dec 15, 2011
208

Anonymous
Rent A Center - RAC sucks but better than nothing

I have to admit after reading all the comments on here Im surprised that consumers feel they have been lied to or cheated by RAC because they are asked to make their payment(s). Iv...

#281559
Dec 14, 2011
289

Tanyaarm...
Rent A Center - They sold me some thing thats no good !!

They sold me a electric fire place and said that would come and fix it for two months and the fire place started on fire after they said its safe and never came back to pick up and...

#281523
Dec 14, 2011
182

Tdoggy70
Rent A Center screwed

I had purchased an Xbox with kinect, an Ashley leather couch about a year ago and paid them off early so a few months ago my husband saw a tablet and wanted to try it out. About 2...

#281196
Dec 13, 2011
448
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