Rent A Center Complaints and Reviews

Had an experience with Rent A Center?   Submit review ›
Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, , https://www6.rentacenter.com/contact-us.html
  • 956+14 mobile complaints
  • $420K claimed losses
  • $432 average
  • Show More
Had an experience with Rent A Center?
Submit review › Submit review ›

  • 1 hour ago
  • Household Services
  • Amarillo, Texas
  • 1
  • 1
  • 2

I am sick and tired of rent A Center calling me all the time. I always pay late fee when I make my payment they know where I live they know where I work why call all day long . I am not going to take their merchandise .I have been a customer for some time now and don't appreciate being harass. When I get the money I pay my bill. Please address this issue as soon as possible. Thanks in advance... Read more

Was this review helpful? 0 0

I gone to the store ask them about the payment that I have been doing for a year that the account have not go down at all . Add comment

  • 1 day ago
  • Furniture and Decor
  • Redding, California
  • Futon Sofa
  • 11

I went into the Redding, California RAC. I was originally looking for a smaller refrigerator, and a 110 stackable dryer. After 2 months of run around and no word I went to the store. I told them I was meant to get calls back etc. They made excuses about management changing etc. I saw a Futon sofa that was amazing. I inquired about the futon in the store. I got some info and researched it at home... Read more

Was this review helpful? 2 0

  • Aug 26
  • Furniture and Decor
  • Newport News, Virginia
  • Late Fee
  • 2
  • 2
  • 38

I have rent couple appliances to rent a center for more than 1 year, and never had a problem before until today, I always pay Tuesday the manager called me today asking when I was going to stop to make my payment, I said can I of it by phone and she agree and charge me late fee, I said not going to pay late fee, she was very rude to me not a nice person at all I hanged up and I need someone to... Read more

Was this review helpful? 0 0

  • Aug 23
  • Furniture and Decor
  • Durham, North Carolina
  • Bad Furniture Service
  • 2
  • 2
  • 40

I will never buy anything from rac. I had a small fire at my apartment. My bed was the only thing ruined. I was low on cash and needed a bed. I went to rent a center, and got a bed and a dryer. So far I have paid for them twice and still not done. They call you all the time to remind you of your payment, even when ur not late. They close at 6 and I work late, even if im a day late, they charge... Read more

Was this review helpful? 2 0

each person who complains had bad credit get your credit in goodstatus stop complain ever company have.good and bad ,included the company all you work Add comment

  • Aug 19
  • Furniture and Decor
  • New Orleans, Louisiana
  • Biweekly Payment
  • 2
  • 2
  • 41

Ok...so i am 1 biweekly payment behind of $70 and management of the Chef Menteur and Desire location calls me like she owns the product I'm purchasing. Now i work at night and sleep during the day and to be awakened by someone with a nasty attitude is no fun. Even after explaining to get that I'll triple the payment Friday the only choice she gave was "pay today or we come get it". Since she was... Read more

Was this review helpful? 0 0

I went into rent a center I am a customer and I seen two employees interacting with each other in the work truck I believe that a manager and an employee should not be doing these type of things in a wprk enviornment. A women by the name of Elizabeth cause she delivered many things to my house. Add comment

  • Aug 12
  • Furniture and Decor
  • Late Payment
  • 1
  • 1
  • 88

I have been a faithful customer of RAC and have paid off a couple of items within the 90 day time period. I am almost paid off on my last 2 items and I have been behind due to financial difficulties. They know this and are working with me but I made a payment at the beginning of the month and asked for a payoff amount. At that time it was $69.00. They Called me yesterday and wanted a payment and... Read more

Was this review helpful? 0 0

  • Aug 08
  • Furniture and Decor
  • Products Return
  • 2
  • 2
  • 44

i rented a few things from rent a center and I'm currently out of town unable to return them at the time because I am over due. I informed them that I am out of town and is willing to give it back to them when I return and these dusche bags still are willing to take legal actions after I made it clear I wasn't trying to steal there stuff! They aren't fair people at all and it's really said that... Read more

Was this review helpful? 0 0
 
×
You are reading about Rent A Center.
Filing a new complaint about
×