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  • Customers like
    • How mice they were the first day 3
    • Customer service 2
    • Not so pleasant anymore 2
  • Customers don't like
    • Service 9
    • Bad service 6
    • Horrible customer service 4

The Rent A Center in Jamestown ND is very disappointing. First you hire a manager that not only has domestic and assault charges but also prostitution?!? Then he hires someone with theft and domestics?!?! I know people that could not get hired due to minor charges. Then when you go in the store it's a local hang out with their friends and mother?!?! Also loved seeing the Rent A Center truck at a local liquor store with the tall skinny employee... Read more

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I went into store during "march madness" sale and got a 32" flat screen & 60" flat screen television- bundled together for one payment every two weeks. I was driving my car that day so only opted to take the 32" tv. I told the associate I would be back with my truck to pick up the 60" later in the week. A few days later, grandmother passes and I am unable to pick up 60" tv. Weeks and months go by and finally, they come to the house and pick up... Read more

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A manger at your union city store sent someone to pick up product after she came and got it he kept calling my phone back calling me a theft. He made me angry !!! Will not be dealing with rent a center any more! Read more

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Ok so i have a 50 inch smart T.V. had them come pick up for service because there were lines showing on the front. The guys came seen the lines and took t.v. Well they called back and said it happened here so insurance wont pay. Ok bring it back i said. So after 4 phones call to tjem they finallu broigjt it back. The guy plugged it back on and no pictire showed up except for the lines but 3x bigger. Tje huy called the store and said "Mrs.... Read more

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I have an account through rent a center. last Saturday I called and told them that I had a paycheck issue (as in my employer didn't issue my paycheck!) I asked if I could pay that Monday and they said no they would have to come get it. I said that's fine I was off on Wednesday. That wasn't soon enough. They said they had to get it that day. I work 9am-9pm, they are open 10am-7pm .. Not possible. They continued to harass me throughout the week... Read more

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Up until now, I have had no issue with rent a center. I have always paid for my items on time even though they call me the day my payment is due looking for the money. Well, this week I was out of work and didnt make as much as I normally do (i am in the food industry). In good faith, we paid a portion of what we owed and said we would be back at the end of the week with the rest. A day later we had someone banging on our front door and... Read more

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I go through RAC in South Salem. The manager John is always willing to work with me and if I have an issue he is quick to resolve it. I only purchase managers specials (discounted recently rented) so I can have it paid off quickly. My Living room set cost me 495.00 for both sofa and loveseat. The crew at this store are very helpful and friendly and I will continue doing business with them. Read more

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I was a customer of Rent a Center in Worcester, Mass but I was only the co signer and when i called they said i was the responsible party for the merchandise i co signed for. They are taking me to court to get $3,000 that i just don't have just lying around. And i explained to them that i don't have the merchandise anymore because my ex came in my house and took the stuff. This is an ex whom i took back my jeep from. So i asked if i can pay them... Read more

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I rented a whirlpool fridge from them. They delivered it but didnt bring any shelfs and 1 drawer. They have been supposed to bring it for 2 days. Jsvent recieved them yet. And they have nasty attuides Read more

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3 days late and threating to pick my stuff you can have it rude not even willng to work with you Read more

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