Rent A Center Complaints and Reviews

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, , https://www6.rentacenter.com/contact-us.html
  • 967+18 mobile complaints
  • $420K claimed losses
  • $426 average
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Rent a center has contacted a lawyer. My stuff is almost paid off. They are sending the sheriff's the letter said. Can they do that? Add comment

     

  • 2 days ago
  • Furniture and Decor
  • Chicago, Illinois
  • Mattresses Rental
  • 16

I rent from you alot.well i rented a bunk bed and the mattresses are box springs.so i call and ask of they can get me some other mattresses they tell me this it's what comes with the bed.i have six kids and have had bunk beds for quite a while.soi know what bunkie mattresses are.so why should i pay for some thing they aren't sleeping on.so the response was okay you want to return them.like i... Read more

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  • 2 days ago
  • Furniture and Decor
  • Unprofessional Customer Service
  • 14

Rac not professional at all, I called corporate to complain I received no response. I was late on my payment by two days and I was constantly harassed throughout the day, I was told that I'm lazy and I need to pay my bills just pay my bills and I was hu on several times after asking to speak with a manager, I even spoke with a HHgreg manager and received no help at all, I will never shop with RAC... Read more

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  • Sep 28
  • Products
  • Harassing Service
  • 22

Why don't you get off your thinkin you know it all pot ? I never owned a thing of theirs at the time I moved in here. NO I'm not the one looking for trouble, they are when they come around my property. Like I said, they were looking for a Jamal,,,I'm Kenneth, not jamal, don't know a jamal. I don't associate with those kind of animals. When I explained this too them, and asked them to leave they... Read more

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  • Sep 28
  • Appliances and Electronics
  • Bad Staff Attitude
  • 18

I will start by saying that I am not pleased with the bad attitudes from the rent a center staff. You have a JOB to do, do it, customer service is 99% of your job. If a customer calls to voice a complaint about a product that's a piece of ***, you need to make it right, and honor your implied warranty. NO EXCEPTIONS !!! Stephanie at R.A.C. in Prescott Valley, AZ ...YOU need to watch how you talk... Read more

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  • Sep 27
  • Furniture and Decor
  • Arizona, United States
  • Company Representatives
  • 4
  • 4
  • 30

In the state of Arizona, Once a contract is signed and later breeched it is at that point a civil matter and in no way a criminal matter, regardless of the amount of money involved. Rent a center, the police, and a lock smith are not allowed under any circumstance to enter your home without obtaining your permission at the time of entry. The state of Arizona also supports self defense laws and... Read more

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Terrible terrible!!!!! Harassment. 10 calls in 1 day. Don't ever go with them!!! Add comment

     

  • Sep 23
  • Ex Employees
  • West Hollywood, California
  • Working Experience
  • 1
  • 1
  • 11

I work for rent a center and if you don't have the moneh don't bring your broke *** in here specially people on fix income at the age of 27 and lower jod a job ssi ihss walfare county check childsupport . . . . . Get a real job ***. Read more

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  • Sep 17
  • BBB - Better Business Bureau
  • Oneida, New York
  • Rude Staff
  • 1
  • 1
  • 95

I had called in wanting to pay one month on my account due to having a little extra money that week normally I only pay 2 weeks at a time. I spoke with the manager Dan whom I thought charged my credit card for the 30 day payment as I did not recieve a receipt and haven't gotten my credit card statement as of yet I assumed I was all set well Dan had in fact only charged my card my regular 2 weeks... Read more

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  • Sep 11
  • Furniture and Decor
  • Findlay, Ohio
  • Other Product
  • 1
  • 1
  • 82

Well i had a employee stop by my house and came through my gate marked with private property sign and beware of dog yesterday and now i have three six week old puppies in the dog pound. 400 dollars to get them out and i feel they should be held responseable for letting them out..... Read more

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