Rent A Center Phone Numbers and Emails

Toll-Free Number:

  • (800) 422-8186

Customer Service:

  • (800) 665-5510
    Product Information Or Pricing

Accounting/ Billing:

  • (888) 372-9722
    Online Payment Support Desk

Media:

  • (972) 624-6916

Rent A Center Emails:

accessibility@rentacenter.com
info@rentacenter.com
Is this your business?

How to Contact?

Most Popular Number:

(800) 422-8186
Total calls: 1 610 Issues resolved: 29 Last call: Mar 10, 2024

What Is the Rent A Center Customer Service Phone Number?

The toll-free Rent A Center phone number to contact the service team is 1-800-422-8186. Use this contact number whenever you have a company service problem. Rent A Center customer service number to contact for product information or pricing is 1-800-665-5510. Call Rent A Center if you need assistance with the online payment support desk by dialing 1-888-372-9722. There is yet another Rent A Center customer service number, 1-972-624-6916.

Does Rent A Center Have 24-Hour Customer Support?

You can contact Rent A Center corporate office to enquire about your accounts, payments, products, services, benefits, and general information by contacting the support team. Currently, there is no Rent A Center 24-hour customer service. You can contact Rent A Center corporate between 9:00 AM and 6:00 PM CT, Monday through Friday. The support team is unavailable to assist customers on weekends. So, whenever you face any problem, it’s best to contact Rent A Center corporate office during weekdays.

What Is the Rent A Center Corporate Office Address?

Sometimes, your concerns might not be addressed by communicating with the Rent A Center customer service representative via call and email. While these situations are rare, you might have to visit the Rent A Center corporate office to get assistance with your concerns and queries. Rent A Center headquarters is at Rent-A-Center, Inc. 5501 Headquarters Drive Plano, Texas 75024 United States. You can use this address as a mailing address, too.

Can I Contact Rent A Center via Email Address?

Rent A Center has published a couple of email addresses that customers can use to reach the support team. The first Rent A Center email address to contact the service team is info@rentacenter.com. You can use this email address to enquire about general inquiries, share feedback, or seek assistance. The second Rent A Center email address is accessibility@rentacenter.com. You also have the alternative of filling out the contact form on the website’s Contact Us page and waiting to hear from the representative.

PissedConsumer Club

Contact Information

Rent A Center Website:

Rent A Center Help Center:

Corporate Office Address:

Rent-A-Center, Inc.
5501 Headquarters Drive
Plano, Texas 75024
United States

Other Info (opening hours):

Hours:

Monday - Saturday: 7:00 a.m. - 7:00 p.m. (CT)

More contact details

Rent A Center Rating Based on 592 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Rent A Center's Customer Service?

Evangeline Cij
Evangeline Cij
Feels Disappointed | Jan 17, 2024

Basically passed the buck to someone else. Never got my issue resolved about my situation and account.

Read full quote
Romilda Uyz
Romilda Uyz
Feels Disappointed | Mar 26, 2023

I couldn’t get in touch with anyone

Read full quote

Summary of Rent A Center Customer Service Calls

1.9K TOTAL
CALLS
04:03 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rent A Center?

Staff Question:

  • “Rude manager, wont accept payment”
  • “Faulty service and my life ended up being in danger along with paying out of pocket for repairs that they told me was a brand new bike”
  • “Rude manager”

Payments and Charges Question:

  • “Pay bill”
  • “Payment questions”
  • “About payment”

Request for Information Question:

  • “I need to talk to someone now.”
  • “Got a question”
  • “Complaint about a manager”

Product/ Service Question:

  • “Issue with my products”
  • “Buying a product”
  • “My. Washer is not worki g”

Account Question:

  • “Account question”
  • “Account”
  • “My account”

Shipping and Delivery Question:

  • “Waiting for my marchAndise and I have a mark on my credit report because I am not paying for a couch I didn't receive”
  • “Im a vendor and I haven't received my check from Rent-A-Center”
  • “I've have not received my washer that was supposed be repaired weeks ago.. I keep getting the run around. I hope they are not holding the washer until it's paid off. The loaner isn't working for me to small . I'm on a fixed income.”

Employment Question:

  • “Payroll”
  • “Former employee w2”
  • “W2”

Refund Question:

  • “Full refund, plus return item”
  • “To get a refund”
  • “To see if i getting my money back from having to pay taxes. I tax exempt. They had me fill out tax papers and wait 10 days before i could rent to own my bed . They were supposed to call me but havent i am not a pissed customer i am just asking”

Return/ Replace Question:

  • “Can't get in touch with the store I purchased a Samsung Galaxy note 20 from you guys it was I guess returned it wasn't refurbish I asked and it has been shutting off since it's a sense I say about 6 o'clock 6 or 7 o'clock yesterday and it's also star”
  • “I was lied to replaceing my couch when i was told out right that i would get a new one”
  • “I returned a laptop to be fixed cause it was stuck in boot up mode an the loaner they gave me is doing the exact same thing ridiculous”

Activation/ Cancellation Question:

  • “Problem with order want to cancel”
  • “Cancelling a order”
  • “Cancel a payment”

Cards Question:

  • “My card was charged twice”
  • “Take my bank card off”
  • “I have absolutely nothing they rent a center and they took money off my card I would like my money back please”

Website/ Application Question:

  • “I got approved Need to finish application.”
  • “I would like to fill out an application to get approved to rent furniture”
  • “Application over 2 weeks ago and no response after three interviews”

Other Question:

  • “Have trouble with the store”
  • “To get a oayment extension until October”
  • “To file a complaint against a store”

About

Summary

Rent-A-Center is a public company founded in 1973. The company is headquartered in Plano, Texas. Rent-A-Center was founded by W. Frank Barton and Thomas Delvin. Rent-A-Center offers a huge selection of furnishings, electronics and household appliances available for rental. The tagline of the company is: "We make it easy to make it your own." This furniture and electronics rent to own company operates in all 50 states. Besides, the company has its stores in Canada and Puerto Rico. "RAC Acceptance" secondary financing program is one of the most successful programs of Rent-A-Center.

Rent-A-Center operates in the poorest areas of the United States. In poor economy Rent A Centere business would be less affected by the down turn since consumers would rather rent then buy.

Rent A Center reviews and complaints

Rent A Center is ranked 70 out of 567 in Rentals category

Area Served

USA

Payment Methods

VISA

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