Contact Rent A Center Customer Service
Rent A Center Phone Numbers and Emails
Toll-Free Number:
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(800) 422-8186
Customer Service:
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(800) 665-5510Product Information Or Pricing
Accounting/ Billing:
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(888) 372-9722Online Payment Support Desk
Media:
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(972) 624-6916
Rent A Center Emails:
Contact Information
Rent A Center Website:
Rent A Center Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 7:00 a.m. - 7:00 p.m. (CT)
How Good is Rent A Center's Customer Service?
Summary of Rent A Center Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rent A Center?
Staff Question:
- “Rude manager, wont accept payment”
- “Faulty service and my life ended up being in danger along with paying out of pocket for repairs that they told me was a brand new bike”
- “Rude manager”
Payments and Charges Question:
- “Pay bill”
- “Payment questions”
- “About payment”
Request for Information Question:
- “I need to talk to someone now.”
- “Got a question”
- “Complaint about a manager”
Product/ Service Question:
- “Issue with my products”
- “Buying a product”
- “My. Washer is not worki g”
Account Question:
- “Account question”
- “Account”
- “My account”
Shipping and Delivery Question:
- “Waiting for my marchAndise and I have a mark on my credit report because I am not paying for a couch I didn't receive”
- “Im a vendor and I haven't received my check from Rent-A-Center”
- “I've have not received my washer that was supposed be repaired weeks ago.. I keep getting the run around. I hope they are not holding the washer until it's paid off. The loaner isn't working for me to small . I'm on a fixed income.”
Employment Question:
- “Payroll”
- “Former employee w2”
- “W2”
Refund Question:
- “Full refund, plus return item”
- “To get a refund”
- “To see if i getting my money back from having to pay taxes. I tax exempt. They had me fill out tax papers and wait 10 days before i could rent to own my bed . They were supposed to call me but havent i am not a pissed customer i am just asking”
Return/ Replace Question:
- “Can't get in touch with the store I purchased a Samsung Galaxy note 20 from you guys it was I guess returned it wasn't refurbish I asked and it has been shutting off since it's a sense I say about 6 o'clock 6 or 7 o'clock yesterday and it's also star”
- “I was lied to replaceing my couch when i was told out right that i would get a new one”
- “I returned a laptop to be fixed cause it was stuck in boot up mode an the loaner they gave me is doing the exact same thing ridiculous”
Activation/ Cancellation Question:
- “Problem with order want to cancel”
- “Cancelling a order”
- “Cancel a payment”
Cards Question:
- “My card was charged twice”
- “Take my bank card off”
- “I have absolutely nothing they rent a center and they took money off my card I would like my money back please”
Website/ Application Question:
- “I got approved Need to finish application.”
- “I would like to fill out an application to get approved to rent furniture”
- “Application over 2 weeks ago and no response after three interviews”
Other Question:
- “Have trouble with the store”
- “To get a oayment extension until October”
- “To file a complaint against a store”
About
Rent-A-Center is a public company founded in 1973. The company is headquartered in Plano, Texas. Rent-A-Center was founded by W. Frank Barton and Thomas Delvin. Rent-A-Center offers a huge selection of furnishings, electronics and household appliances available for rental. The tagline of the company is: "We make it easy to make it your own." This furniture and electronics rent to own company operates in all 50 states. Besides, the company has its stores in Canada and Puerto Rico. "RAC Acceptance" secondary financing program is one of the most successful programs of Rent-A-Center.
Rent-A-Center operates in the poorest areas of the United States. In poor economy Rent A Centere business would be less affected by the down turn since consumers would rather rent then buy.
Rent A Center is ranked 70 out of 567 in Rentals category
USA
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