manager at
rent a center in Bayonne, nj is extremly rude, after i ran into some hardship with the payments i asked one of the workers if i could make
partial payments for a few weeks till i was caught up he told me no. so i told him that i would try and come up with the
money. this was a weekend. On
Monday morning he calls me and tells me that he either needs payment or a date for pick up, i gave them a date, at which i wasnt going to be able to be home, i called them sunday and there was no voicemail, i called
Monday morning and spoke with the manager Marcia, who was extremely rude she told me what day they could pick up their
furniture. when i told her she tells me we'll be there are you sure you'll be there? i then told her to have a good morning and hung up the phone. they are extremely rude.
1. Written by zero, on 05-02-2010 19:13
 Sorry, This just shows not all RAC employees are bad. Why don't the good ones get together and confront the company about the bad ones? If you can get them to listen and act everyone will be better off.
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2. Written by :( Sorry, on 04-02-2010 10:59
I'm forwarding your post to RAC's customer support department so that your feedback gets to where it needs to be. I work for Rent-A-Center and am sorry to hear that your rental experience ended this way. Best wishes for getting through your hardship. These are tough times for so, so many people!
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Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
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