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I rented a PS4 from RAC. I have been paying my payment faithfully for the past 7-8 months. I ran into some financially difficulties this month due to a plethora of medical issues that arose. On top of that my fiance had planned a vacation a few months in advance. Here were are on our vacation with absolutely no money to do anything because rent a center would not work with us.

I was not even 24 hours late and they kept calling and calling me. i told them that I get paid in two weeks and I could make both the current and the overdue payment. That was not good enough for them. They told me a needed to pay them the full payment. I told them I didn't even have that much left to my name at the moment. I still need to be able to eat and survive.

So they told me I could pay the weekly payment of like 20 bucks I believe. So I caved and pretty much gave them what was left in my bank account. They told me that payment would hold me over till the next Saturday.

So Saturday came and when I completely spaced about the weekly payment because I was so used to make my monthly payment that it didn't occur that I need to make one on a Saturday.

I called Tuesday and told them that I need to make the payment and that I was sorry that I had forgotten to pay. They told me since I was late I had to pay the full month's payment. I almost lost it! I was only a few days late due to an honest mistake. I again repeated that I did not have that much to money at all. I was livid if i told you last week I didn't have it what would make this week any different??? They put me on hold and said fine you can pay $52. That was their idea of working with me.....they are so invested in getting their money that they had no regard for the struggle I was going through.

So here my fiance and I are on "vacation" while I'm sick. Because of Rent a Centers greed and lack of understanding we are suffering just barely able to buy food and gas. It's horrible. Worst month ever.

Also on a side note I'm pretty sure that RAC has called me from multiple numbers trying to get their money. It seems as though they try to trick you into answering.

MORAL OF THE STORY DO NOT GET ANYTHING FROM RENT A CENTER ON TOP OF BEING CROOKED THEY ARE ALSO VERY HIGH PRICED. (I've paid about $700+ for a PS4 ( about $300 retail) and I STILL OWE almost $700)

I am strongly considering giving their product back solely due to the way they have handled this small situation. They blew it out of proportion.

Reason of review: Problems with payment.

Rent A Center Pros: Being able to pay monthly, No credit needed.

Rent A Center Cons: Harassing attitude, Inability to work with me, Over priced.

Location: Fort Myers, Florida

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