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On March 18, 2017 I made an agreement with your company for a refrigerator and paid a month in advance. I was told that I would get additional weeks free as I had paid a month in advance. When the my product was delivered I was advised that my refig shelves were not...
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I didn't like
  • Being lied to
  • Manager service
  • Threatend by employees and manager
#1052863
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I have a living room set from rent king and I'm behind in payments for two months I called him and I told him that I want to return The merchandise but they said no that they need my address in they need to talk to their manager to see if he approves it but that they...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800-...

1.0
#1051865
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I went to Rent-A-Center to buy Xbox for my son the total of the Xbox was 460 because I bought it used I paid for two months on it $51 every two weeks and 3 months later they are still saying that old 462 now that's more than the original price of the Xbox even after...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800-...

#1050928
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Washing Machine Review

Rent A Center
#1051783
1.0
Washer that didn't work and had dirty water that had been sitting in it for quite some time
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Couch Set For Living Room Review

Rent A Center
#1046481
Mr irving took it upon his self to come and make threats at my job.. In which im sure is not allowed i will be contacting a lawyer
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43 Inch Television Review

Rent A Center
#1033106
2.0
I cancelled my order and i got a email saying it has been delivered
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Tv Phoenix Office Review

Rent A Center
#1026930
1.0
The worst customer service a EVER!
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I spoke to a manager by the name of Erica about a dryer. She had me scheduled for deliver Tuesday ( May 16th) between 12-2p.m. I had some things come up so I called and rescheduled for Wednesday ( May 17th) between 12-2 p.m. So 2 o clock rolls around and there is no...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

1.0
I didn't like
  • Horrible customer service
#1048681
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A month and a half back, my husband rented a gaming computer from them and we paid extra for the benefits plus. Easter Sunday my husband had a massive heart attack and passed. I contacted RAC the next day and everyone there was very helpful in telling me which...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

#1043445
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While browsing for furniture I was totally ignored by a guy who represents himself as a store manager at the Citrus Heights store located on Greenback Lane. Curtis was very unprofessional and even belittles his employees in front of customers. He just doesn't care! I...
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Anonymous
Anonymous

Hello, I work with Rent-A-Center and we're very disappointed that your experience wasn't enjoyable. We'd love to chat with you to see if there's anything we can do to help. Pl...

2.0
#1041596
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My husband rented a tv and a computer from rac we returned the tv and the next day they called and said the tv was broken and we still had to pay for it or give the computer back. Now if we didnt still have the computer (both gifts for my daughter) i wouldnt care but...
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Anonymous
Jesus

Did they have you sign a piece of paper showing proof that you gave it back? Usually they have you fill out a form or receipt that shows the physical condition, if it was dama...

Anonymous
Anonymous

Hello, I work for Rent-A-Center. We'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800-...

#1039841
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Starting shopping at rent A center @ 360 R 211 E Middletown NY 10940, in August of 2016. Bought a few items there and paid off leaving one. One of my major dissatisfaction about doing business with this company, is the level of unprofessional conduct of the staff at...
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Anonymous
Anonymous

Hi, I work with Rent-A-Center. While it is our policy to give customers reminder calls starting on the day that payment is due, we never want anyone to feel like this. We'd be...

1.0
#1038416
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The location in Austin, TX at William Cannon and IH 35...I have been renting furniture from there since last July. A full 1 bedroom apartment practically. There has been a new manager since around December. my experience up until the new manager and new staff took over...
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Anonymous
Anonymous

Hi there, I work with Rent-A-Center. We want to assure you that we never want our customers to feel like this. Whenever you have time, please give our team a call at 1-800-422...

3.7
#1037803
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When my bedroom set was first delivered they didnt put it completely together. My headboard was just leaning against the wall and the 2 table lamps were broken. It took them over a month to replace the lamps and they NEVER attached the headboard. My weekly rate was...
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Anonymous
Anonymous

Hi there. I work with Rent-A-Center and this certainly doesn't sound right. If you could, please give us a call at 1-800-422-8186 so that we can look into this. Thank you!

1.7
#1037789
Reply to reviews