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I rented a washer and dryer the ppl sold it when I was gone over a weekend amd the said that I sold it and I dont have a car I ride public transportation and now I can rent from any of them
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Anonymous

Anonymous Hi there, I work for Rent-A-Center. This certainly sounds frustrating. We'd like to speak with you personally about your experience with your local RAC store so that we can ge...

1.0
#1011841
Your manager Claudia and asst manager called my job threatening to have the cops arrest me because I was late making payments. Then they called my references and told them all of my personal business
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Anonymous

Anonymous Hello, I work for Rent-A-Center. This definitely sounds frustrating. It's against Rent-A-Center's policies to harass customers or others by calling repeatedly when the custom...

2.2
#1011327
The account I had was closed , I went to Africa for 90 days, and my daughter didn't pay for the living room couch. It was used when I got it and they was asking for a lot, okay I rerented the same item its damage, and they still charging the same price mind you I had it in my possession for almost a year, before it was pick up for non- payments. My question is how the total price remains the same when time goes by and it's damage, if one is...
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Anonymous

Anonymous Hi there, I work for Rent-A-Center. We'd be happy to look into your account further so that we can help answer your questions and address your concerns. Would you please give ...

3.8
#1010942

Short Review for February 28, 2017

#1014868
4.7
Hi like to say renter a center in Chief land fl the staff there is has great customer service
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Short Review for February 27, 2017

#1014420
3.5
I had an onthejob injury and was in hospital for 3days. Morning after discharge I called to make a payment and someone from rentacenter deducted double from my checking account, which caused my account to negitive. Id like to ask for one more week extention to recover and continue my payments please. Thank you. Vernon Franklin 1429 Marion rd N. Columbus, Oh. 43207 614 3297029 Parsons ave location
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Furniture Set Review

#1013853
3.0
Worse service ever. Delivered broken and dirty furniture. It has taken me weeks to get them to replace them. Spoke to numerous people including the manager and none of them ever follow through on what they say they're going to do. The worst store to go to ever I hope all Rent-A-Center's are not as bad as this one.
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Short Review for October 24, 2016, pc_payment

#942189
I have been a loyal customer. I done paid off lots of merchandise an they complaining about my late payments. I will never get anything else from this company.
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Timeline of Events We contacted Terminix to receive a quote for bed bugs heat treatment. The salesperson, Andre, came to the house. He inspected the house and informed me that we did not need the heat treatment. He gave me the quote of $1080, which is more than what I received from Orkin and our current Pest Control provider. However, Andre’s level of inspection, knowledge, and details of the treatment was quite informative. He explained why it...
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Anonymous

Anonymous Not sure how Rent A Center got on this when I replied to a Terminix thread.

#1007609
Are there any complaints against rent -a -center concerning that model and or serial numbers on the actual appliances themselves not matching up to what is on the rental agreement description of property? I rented a new washer and a new Dryer combo from rent-a-center located in Ohio aprox 3 months ago. Both units are made by Maytag and are Maytags upper end, heavy-duty commercial washer and dyer models. 36hrs ago the dryer made a huge...
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Anonymous

Anonymous Hello, I work for Rent-A-Center. This certainly sounds concerning and we'd really like to look into this further. Would you please give our team a call at 1-800-422-8186 so th...

Havelock, NC staff repeatedly came to my home before 5pm when they knew only my children would be home and I was at work. They parked in my driveway in a van in front of my teenage, minor daughter's bedroom window when my car wasn't there an I was obviously not home and sat in the driveway for long periods of time. When I called the store to tell the woman who answered that this was highly inappropriate she proceeded to admonish me for leaving...
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Anonymous

Anonymous Hello, I work for Rent-A-Center. We'd really like the chance to look into these concerns further and see if there's something we can do to help. Would you please give our cust...

#1006689
Can someone frm the main office call me please I need to talk to someone in charge. Thank u
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Anonymous

Anonymous Hi there, I work for Rent-A-Center. We'd definitely like to hear from you so that we can do our best to address any questions or concerns you might have for us. Please feel fr...

myself and my grand daughter was bullied by renter a center and its employees and it was the most horrible experience of it all my grand daughter had nite mares and went through some terrible moments or not wanting to be in her bedroom during the day by herself and i myself did not think this ever happen since out once worked outside collections for a furniture company and this never ever happened but; it takes all kind; what i dont realize are...
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Anonymous

Anonymous Hello, I work for Rent-A-Center. We absolutely never want to hear feedback like this from our customers. We always want our customers to have a positive experience with our st...

1.0
I didn't like
  • Over priced
  • Way that you are spoken to
#1005948
Harrassment from the employees of the store where the furniture was taken from. The repeated and constant calling is disquesting. I will never do this again never.
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Anonymous

Anonymous Hello, I work for Rent-A-Center. We'd be happy to look into your concerns further and see if there's something we can do to help. Would you please give our customer service te...

Miss Betsy

Miss Betsy You say "taken" in your complaint....speaks volumes when your review is about RAC calling you as they will do when customers do not pay their bill on the due date. You did ind...

Contact Rent A Center

Headquarters Address:
Rent-A-CenterATTN: Customer Service
5501 Headquarters Drive
Plano, TX 75024
Phone:
(800) 422-8186
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I was told by the manager at the 117th Ave. store in Miami that it was no problem for them to extend the cables from the television in the bedroom to connect it to their rental television in the dining room but that was a lie! All the delivery people did was carry the television in and plug it in. Of course, it didn't work! When I called, I was told that the manager was not available but they would call him and get back to me but that never...
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Anonymous

Anonymous Hello, I work for Rent-A-Center. We're sorry to hear about this. We'd definitely like to look into this further so that we can see if we can do something to help make this bet...

1.0
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