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Yesterday, Thursday July 13th, my wife was inquiring about the new Samsung Galaxy S8 phonesadvertised on TV through RAC. She called the 1097 E Main St. El Cajon, CA. 92020 office location at (619) 447-8000. Which is managed by Don Bawnbicy. But spoke with "Jason" to...
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1.0
I didn't like
  • Not being honest about what is in stock
#1074616
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Rent a Center Merle Hay Hay Rd Des Moines, Ia.... worst most disrespectful unorganized harrassing people on earth. got a tv and playstation for my husband, had about a month just missed one payment due to c section just had my baby girl 8 days ago, we are staying with...
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1.6
#1071237
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Renter center in East Boston bad customer service They sent some guy out on 6/29/2017 to retrieve items that I was paying on the guy try to just walk into my home with my 17 yr old daughter there alone. The experience I had and received from this company horrible...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

1.7
I didn't like
  • Harrassing calls manager rude employees bad customer service
#1067903
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Rent a center customer

Rent A Center
#1076770
1.0
I have called them numerous times and every time I talk to someone they blow me off. Then when they call me they are threading me and looking through my windows and checking to see if my front door is locked! I have a set payment plan and they aren't going along with our contract. I have made my payments faithfully every two weeks but they still proceed to call me and my family and my work.
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Rent a center customer

Rent A Center
#1073234
1.0
I called to set a payment plan and the employees agreed then the next day they called and said I had to return the item. I told them that I had already spoken to someone and that I would be paying on the upcoming Saturday and they told me no. Now I work midnights and sleep durning the day. My fianc said that they have caught them looking through the windows of my house.. what do I do?
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Rent A Center - Help!!

Rent A Center
#1068508
2.8
I am renting a flatscreen TV from Rent-A-Center. Last night my cat thought it would be funny to jump on the entertainment center, and the TV was unstable and fell off. It doesn't work anymore what do I do?
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Rent a Center in Garland, TX are scammers

Rent A Center
#1067045
Currently I'm so hurt and shocked that Rent Center is ripping me.off and nobody has a concious about their actions. When I get my head settled to where I can think clearly, I will be back on this site tp give details on what has been done to me!
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RAC 5001 SE 14th street Des Monies IA the store manager "Amy" is very very prejudiced I would NERVER refer them to anyone I know and hope that someone would stop her.. they wouldn't rent to me because I look like a different customer that had a problem with them.. if I...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

1.0
#1064300
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they called me retard. I own it I can do what I please. and you cannot stop me. they called and made fun of me. they even swear at me my case worker will talk to them, why they say these things to me. I hope they get there heads together. Iineed this computer for my....
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

I didn't like
  • Service
#1058914
Reply to reviews
THE WORST COMPANY TO DO BUSINESS WITH!!!!!! RUDE *** PEOPLE. MANAGERS ARE THE RUDEST!!!! THEY ARE MESSING UP YOUR ACCOUNTS AND THEN WANT TO COME PICK UP YOUR STUFF CAUSE YOU DON'T PAY ON TIME!!!!!
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

#1058191
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I rented furniture and it feel a part used dirty mattress draws do t stay on track and they wanna cal and tell me it's my responsibility no I called u to come get it they act completely nuts
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always aim to give customer service possible to all of our customers. We would really like to help you get in touch with the correct people...

#1058112
Reply to reviews
When your service reps call, they should introduce themselves first, then ask if they can speak to the customer. I just had one call me and argue with me and tell me he was doing his job. First rule of customer service is not to argue with the customer. I have done...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

#1057706
Reply to reviews
I bought a four piece bedroom set refurbished and i never got my matching night stand the man named Tyler kept calling my phone lying to me and i purchase this 4/14/2017 Today is June 5th and i still dont have it but he harass me about a payment so now i have to go and...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

1.0
#1056630
Reply to reviews
My husband went to Rent -A- Center and paid down on a mattress. They delivered the mattress. They didn't get him to sign an agreement. Do we have to pay on something since no one signed an agreement?
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We appreciate you reaching out to us with your concerns and we would be happy to look into your account further and see if we can help clear t...

2.7
#1055232
Reply to reviews