Rent A Center - Bad customer service
I rented a bed frame and my payments fell behind. I was in a accident and was burn over 20% of my body.
I tried to pay 50.00(bill was 76.00) and they wouldn't except it. Once the bill got to 140.00 I tried to pay 100.00 and that wasn't excepted either. Now I am being harassed and have put too much money into this to return.
I don't understand why neither the store or the online service wouldn't allow me to make some sort of payment. now the bill is up to almost 200.00 and going to be impossible to pay down, when I tried to give partial payments.
Reason of review: Problems with payment.
Preferred solution: I can pay 100.00 on 10/13..
Rent A Center Pros: Quality of items.
Rent A Center Cons: Bad customer service.
Location: Columbus, Ohio
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Hello, I work for Rent-A-Center. We always want our customers to have a positive experience with us and we'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-80*-***-****.