(24 of 1697 reviews match)
Most helpful reviews first
I have been a customer with RTO for about 24 years. I have purchased maybe 10 televisions starting back when the 27 inch was big screen and many more purchases (many). I accidently crack the screen on a TV where I owed 340.00 before I own it. The store manager wants to...Read more
More than once a rude Renta center employee has showed up at my residence regarding a payment. If someone at my house says im not home. They imply that my family member is hiding me somewhere i commute and i havenever been home when they show up at my doorstep...Read more
After being one week late they have done nothing but harrass everyone and showed up w a truck for ps4....Now they are threatening to press charges for theft.... Dumb- only a week late n now i dont want to paym or return stuff...Read more
I owe rent a center money snd they keep coming to my house and calling people i know. What do i doRead more
Last week I had a French door stainless steel fridge delivered to my house. I had to remove the hardware & door from its hinges with NO HELP. After they left I noticed scratches & dents & rest on the unit. There was even food particles left in the drawers....Read more
The worse worse customer service I have ever experienced in the panorama city store 8212 Van Nuys blv, panorama city Ca 91402. Let me begin by saying that this store is the worse. From the manager Edgar to most of the emloyees, specially an emloyee by the name of...Read more
I was verbally attacked by an employee because he thought I was lying about my application and he was wrong. He never let me explain, and he also assumed that I knew another customer who he was looking for to pay their owed dues. He was very unprofessional, and did not treat me like a customer.
*** near all the complaints are due to the fact that you dead beats refuse to pay or return your rented merchandise. Listen up dead beats if you can't pay simply return the merchandise and re-rent it when you can afford to do so. Why do you expect for rent a center to...Read more
I am a customer with Rent A Center. I am trying to gather petitioners to start a class action suite against the so call "Hassle Free Guarantee" scam artists. We purchased a refrigerator from them exactly a year ago. Never missed a payment. The refrigerator was...Read more
we have had a lot of problems with rent a center. they dont stand by their service, their customer service needs a lesson in mannerism, they drag their feet when being told to pick up their items. we have called them at their Escondido, Ca office several times and then...Read more
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