Most helpful reviews first
Rent A Center - Don't use them if you can't afford it.
In their contract it specifically states the total amount that the furniture will initially cost and they also tell you what your monthly payments will be before you sign that contract, I used rent a center for temporary purposes since I moved from a small apartment to a house, but i made sure that i paid on time and once i got furniture i wanted from elsewhere, i told rent a center to pick their furniture up, they are too pricey for me, if you have bad credit and need furniture go on "offer up" or "let go" or even on Facebook and see if anyone is selling decent furniture, you will be paying a lot less than what your paying for monthly at rent a center and most likely will find better quality even if it is used.
I got an item from Rent-A-Center about a month ago all my cold cuz I was out of town so I was going to miss the payment they said it was okay and that I could pay it when I got back then they started calling my uncle who have rented from them previously telling him all...Read more
I went into the store after being called about an online application I had done. I go into the store they didn't recall calling me even though I showed them where they called. I started a rental agreement on a dryer and a stove which according to the promotion...Read more
Rent A Center - Very neglectful with response to warranty on a product purchased.
Have a door shelf that broke in a refrigerator. Have been waiting 5 months for the replacement. The refrigerator is only 6 months old. This has still not been replaced after talking to 3 store employees and the General Manager. They expect your money on time but do not follow through with their commitments.
I didn't like
- Worst service ever obtained after a purchase contract
In October I made a final payment for a washing machine, with RAC. Then constantly harrassed by phone that it was NOT recieved. I call to make my payments, by phone. All of a sudden while giving the date, time, and active debit receipt...of the transaction they still...Read more
Rent A Center - Bad customer service and rude employees
Got home from work and there was a note on my door and i called thr store to let them know that the way the situation was handled was rude and not acceptable....the lady on the phone with me was rude as well
They have no called not one time and i have to call everyday and its been 4 days. They been promising the same thing over and over again, thy kept saying they were doing my references and lied and I have proof they did not, I think its so crazy but see them go try to...Read more
December 8th dewane called for me to make a payment on the tv while I was at work I told him he can go pick up the tv being the fact that I couldn’t afford it someone else called me back and asked for a payment I told her I had already told dewane that he can pick it...Read more
Rent A Center - Yes RentACenter has BedBugs!
My husband works at the corporate office in Plano, Texas and he has confirmed that one of their other offices not too far from the plano office, had to be closed down because of a bedbug infestation, and as if that isnt bad enough, my husband also said that they had been getting complaints from consumers that had purchased brand new products and were receiving used/second hand products. Even though RentaCenter was denying these allegations, they were true. So watch out everyone. You may get alot more than you had hoped.
Rent A Center - Be responsible
Im sorry to disappoint. Rent a center can file charges for theft of service. You entered into a rental agreement, just like renting a car. Rent a center works with people. If you communicate with them. They also offer a worry free gauruntee. So there is never a reason to not return the items should you run into a situation.
Do you have something to say about Rent A Center? What happened? What can we help you with?