Contact Rent A Center Customer Service
Rent A Center Phone Numbers and Emails
Toll-Free Number:
-
(800) 422-8186
Customer Service:
-
(800) 665-5510Product Information Or Pricing
Accounting/ Billing:
-
(888) 372-9722Online Payment Support Desk
Media:
-
(972) 624-6916
Rent A Center Emails:
How to Contact Rent A Center?
Most Popular Number:
| Total calls: 1 636 | Issues resolved: 29 | Last call: Mar 17, 2025 |
Rent A Center Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Rent A Center Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Rent A Center is 8004228186. 87% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Rent A Center may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Rent A Center Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Rent A Center is 8004228186. 87% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Rent A Center may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
People call Rent A Center mainly because of staff, product/ service, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Rent A Center is accessibility@rentacenter.com. 59% of customers use this email address to address their issues and concerns.
Contact Information
Rent A Center Website:
Rent A Center Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 7:00 a.m. - 7:00 p.m. (CT)
Rent A Center Customer Service Reviews
The customer service representative was great. The manager in charge of calling me back took almost a week to get a hold of me, and I had to continually call his location.
He oddly diverted everything to an off-topic personal manner and didn't resolve the issue.
The manger at out store location had our Playstation two times prior to the most recent time in June. Everytime keeping the system for long periods of time. The first time she allegedly fixed the system we came home plug it in and it still wasn't working. She also tried to personally fix it without sending it out to be properly inspected the first two times having it.
I had to leave my job early multiple times to drop off and pick up the system because they kept closing up earlier than the hours listed. Only to be told she still had our system in her car. I was making payments the whole time the issue was allegedly being corrected. We never got a loaner the entire times they've had our system.
And on top of my original agreement was for a refurbished Playstation at a reduced price (which is what I received) but I was being charged for a brand new special edition god of war Playstation almost twice the price.
Which I was told they wouldn't correct and that I probably have the game code in the box etc. I was literally handed this Playstation with no box or controller cords.
How Good is Rent A Center's Customer Service?
Summary of Rent A Center Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rent A Center?
Payments and Charges Question:
- “Make a payment”
- Disatisfied and billing
- “Payment”
Staff Question:
- “Manager complaint”
- “I need to speak to a collection specialist about doing process services in the Atlanta metro area”
- “Complaint about manager”
Product/ Service Question:
- “Complaint with Omaha neb. Manager compilacy”
- “Making a complaint”
- “Claim a damaged rental”
Request for Information Question:
- “About my payment”
- “Find out about my puchuse arrival”
- “I need to talk to someone now.”
Account Question:
- “Can't login”
- “Just got phone and it locked”
- “Account question”
Shipping and Delivery Question:
- “Yes, I’m calling because they delivered a wash and dryer and I did not want it. It’s not the brand I want it. I asked them nicely three times and called three times to come get pick back up and then they turn around and sit it in my living room i”
- “Waiting for my marchAndise and I have a mark on my credit report because I am not paying for a couch I didn't receive”
- “Im a vendor and I haven't received my check from Rent-A-Center”
Employment Question:
- “W2”
- “Payroll”
- “Former employee w2”
Refund Question:
- “Refund”
- “To get a refund”
- “Full refund, plus return item”
Return/ Replace Question:
- “Got married and need to change last name”
- “Can't get in touch with the store I purchased a Samsung Galaxy note 20 from you guys it was I guess returned it wasn't refurbish I asked and it has been shutting off since it's a sense I say about 6 o'clock 6 or 7 o'clock yesterday and it's also star”
- “I was lied to replaceing my couch when i was told out right that i would get a new one”
Activation/ Cancellation Question:
- “Problem with order want to cancel”
- “Cancelling a order”
- “Cancel a payment”
Cards Question:
- “My card was charged twice”
- “Take my bank card off”
- “I have absolutely nothing they rent a center and they took money off my card I would like my money back please”
Website/ Application Question:
- “I got approved Need to finish application.”
- “I would like to fill out an application to get approved to rent furniture”
- “Application over 2 weeks ago and no response after three interviews”
Other Question:
- “Confusion”
- “I want to rent a bedroom set”
- “All in one desktop not turning on”
Compare Rent A Center Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
