Rent A Center - Didn't get what we are paying for
We had purchaced a Acer computer from your store in Wichita Falls tx, on southwest park way, within one week we were unable to use it because the system said we need a key card, we took it back to where we a had purchaced it.they said they had to send it out to be fix.
we were took one week, we are now going on three week and still no computer, even though we have still made the payment which was due. , upon going into the store to find out what is going we were told that the weekly truck had not come because driver was out. I stated is there only one driver and why couldn't the delivery people stand around the office not doing anything drive down and get it. which there was no reply except for the people standing around had every excuse that could come to mind.
i then as for a corporate number I was givin a number to the district manger and I call that number, as I expected I got a voice mail after two cal to number and still not call and no computer here I am typing away at a computer that I went and bought some were else. I will keep this one and jkeep the one from rent a center and pay it off, but will never buy a single thing from rent a center again, a will hight suggest to people and friend not to buy from rent a center as the custumer service allm around is not professional at all.
IMy hope is that other people will see this up to including people in corporate office as well and take hed in what has been writtin.Hopefuly I may get some reponse from someone somewhere...
Very Upset Customer
Monetary Loss: $600.