I have rented many things from rent a center. Paid off in full.
Now I have a couch and Xbox 1 s. Both were auto payment. They cancelled the auto pay on my couch back in September, and never told so now my balance is up to $650! When I called to see what was going on, they threatened me, demanded I return the product and I would face legal issues.
Now yesterday they cancelled my auto pay on Xbox. Mind you, I haven't missed a payment. I called in to make a payment because I was alerted this time, and they refused to take a payment unless the couch was paid. It's two different agreements!
So, you rather let me default on another account and loose money then to let me pay in full for Xbox. Ridiculous. I receive so many calls a day, I had to put them on the block list.
They call from different numbers. Unfortunate, because I was always on time until the cancel auto pay without telling me.
Product or Service Mentioned: Rent A Center Video Game Console Rental.
Reason of review: Problems with payment.