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Rent A Center - This is horrible

I will never again rent from rent a center EVER again ! I have rented. Few items all paid off within 90 days no late payments. I try to call you guys dont answer.
2.7
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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Value for money
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#1206462
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Went into rent a center in holland mich. The store on Douglas Ave. Made my rental payment...the associate was disrespectful and wanted more money. I told them I get paid on wed and more was coming due to holidays. Then the manager mike came out and chewed me out cuz I...
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1.0
#1168301
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I just went in to my Caro, Michigan Store, and as i was making a payment on acct to bring me current, I was asking Brandon and Mgr., Kim about if they have any Gas Stoves. Now I wasn't going to get one right away, but just wanted to ask questions. They were very...
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Anonymous
Anonymous

Hi there, I work for Rent-A-Center. We always want to treat our customers with courtesy and respect, and it's disappointing for us to hear that wasn't the case for you. We'd r...

#930134
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I have paid all but 271.00 into a computer. I received a voucher for the credit , now it can't be found. My husband and I have spend thousands of dollars with this company. (Check our files) I need a computer but I don't want to start over. Besides that , we were sent...
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Anonymous
Anonymous

Hi there, I work for Rent-A-Center. We always want to ensure that our valued customers have a positive experience with us and we'd be happy to discuss your concerns further an...

3.2
#942248
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I have been renting from rent a center for almost a year now and my husband got laid off so I was a week behind and ever since then the woman that works there has been very rude to me has put me to tears told me I had to pay week ahead of timeor else also has called my...
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Anonymous
Anonymous

Return it. They've got life time redelivery. You can pick up payment where you left off. They worked with me.

Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

1.0
#929124
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I was at work when RAC came to collect there belongings and my 15 years old daughter was home and they were harassing her at the door. I find this to be highly unacceptable! I have been working overtime and have been unable to be at the house when they have shown up...
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Anonymous
Anonymous

Hi there, I work for Rent-A-Center. We can certainly understand your frustration and would really like to get in touch with you in order to see what we can do to help. Please ...

#874152
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Waterford MI rent a center is horrible and rude. I am only a week or two late on payments and without given any options for a payment plan like they stated they would do during the contract they show up at my door step banging at my door even after business hours. I...
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Anonymous
Anonymous

I think the quality of product is not well I bought a couch which I am embarrassed to say how much I paid for it the Springs everything let go in less than one year they sent ...

Anonymous
Anonymous

Hello, I work for Rent-A-Center. Thank you for reaching out. We're sorry to hear you have't head the best experience with us and would like to get more information and see wha...

1.4
#818402
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I began a lease last year for a smartphone from Rent A Center. I was paying weekly for what was supposed to be a brand new device. It had a manufacturing defect that caused it to shut off and overheat so I took it in because I pay for the upgrade and repair or replace...
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Anonymous
Anonymous

Hello, I work for RAC. We strive to provide each customer with quality products and are disappointed to hear that you haven't been happy with the phone's you've received from ...

1.7
Lakeview,Michigan
#793237
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Don't even consider renting anything from this Rent-A-Center location!!! Their promise of 100% satisfaction or a full refund is a lie. I had to rent a laptop computer for two weeks while mine was in the shop. The first problem that I noticed as soon as I arrived...
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Anonymous
Anonymous

You were dumb for giving computer back without getting reciept. Thats on you. Its one thing to be robbed but most of you step up to be robbed.

Anonymous
Anonymous

Hello, I work for RAC. We’d love to see if we can help sort out any outstanding issues you’re experiencing. Would you mind giving us a call at 1-800-422-8186, when you get the...

1.2
#719454
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Contact Rent A Center

Mailing Address:
Rent-A-Center Customer Service
5501 Headquarters Drive
Plano, Texas 75024
United States
Phone:
(800) 422-8186
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Rent A Center Products and Services

I have paid ony ps4 for 5 months can they press charges? Can they come to my job
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Anonymous
Anonymous

They CANNOT come to your job just as collectors CANNOT call your job. Its harrassment. Ask any att . Get free consultation over phone or look it up . You can also go to poli...

Anonymous
Anonymous

Hello, I work for RAC. If you have any questions or concerns you’d like addressed, we’d be more than happy to speak with you about them. Please feel free to give us a call at ...

1.0
#727594
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