Winchendon, Massachusetts
Not resolved
1 comment

Last week I got a 40" flat Led backlight Tv but it did not come with the remote or the instrution book so I called rentacenter and ask if they would get me the remote and instrution book I was told that they would get them to me either Tuesday or Wenday they did not show up

Called them on Monday 2/14/2011 told them what happen Rent a Center told me they would be there at 5:00pm but they did not show up so now I wait to see if the district Manger will call me back to get this issue solved

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Hi Tango, I work with Rent-A-Center and I’m sorry to hear that you’re having issues getting the remote and instruction booklet for your television. We want to take every opportunity to improve our service when issues like this come up, and I know that we want deliveries to be on time and accurate so that our customers can depend on us. If this issue is not resolved with the District Manager, please call Customer Support at 1-800-422-8186.

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