State: Ohio City: Columbus Clear all filters (15 of 1508 reviews match)
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I was turned away from yall employee to another store. Who does that? Evidently he does. Im5nit pleased at all. I paid off some things at another store recently. That store didn't have much of a selection dining room set. I decided to keep the business with Rent A...
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Anonymous
Albert greenway

Had 5 payments left went to buy new item 30 yrs with them want me to fill out new app they just lost a customer after 30 years

1.5
#1113101
Reply to reviews
I rented a bed frame and my payments fell behind. I was in a accident and was burn over 20% of my body. I tried to pay 50.00(bill was 76.00) and they wouldn't except it. Once the bill got to 140.00 I tried to pay 100.00 and that wasn't excepted either. Now I am being...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have a positive experience with us and we'd be happy to look into your account further and see if we can help ...

I liked
  • Quality of items
I didn't like
  • Bad customer service
#934019
Reply to reviews
Had a bad service in Batesburg South Carolina from rent a center was told i was caught up my bill then they told me i was still behind one week i owed. 150.00 on it now they r pick it up i have been with them for five years pay off washer and dryer and had to buy a...
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Anonymous
Anonymous

Hi there, I work for Rent-A-Center. We always want to make sure our customers have the best experience with us and we would be happy to look into your account further and see ...

1.2
#900904
Reply to reviews
Rent a center refused payment I filled out app played biweekly wanted no thou pay they set up payment on my off week so they could charge $15 late fee the gm Beth refused to fix this issue saying it's a privilege to have Monday due date really MOM since when can a...
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Anonymous
Anonymous

Hello! I work for RAC! We’d definitely like to discuss your concerns further and see if we can turn your RAC experience around. Please give us a call at 1-800-422-8186 as soon...

1.0
#647051
Reply to reviews
In regards to complaint number 310874, along with the non stop harrassment everyday rent a center has no grounds to come to my door banging for hours when nobodys home, denting my doors and stretching my window screens from knockin on every windows. My 14 year old...
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Anonymous
Justin

Pay your bill. Answer the phone when they call and make arrangements to have the stuff picked up if you don't want to pay. This story is horrendous and I would have fired AN...

Anonymous
Anonymous

Well I had a fiance and we had our differences and i was going through a depression and this daughter of a customer started flirting and calling my fiance like 4 times a day....

#316842
Reply to reviews
i moved in my brand newbuilt home and it was the 7th day. i bought washer and dryer from rac and they delivered and installed. i put a load of clothes in and i was attacked in my kitchen with water rollin from ther laundry room, i went to master bath to get towels and...
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Anonymous
James

Bigbruce.... Dude your a ***.... This site is for *** about companies screwing people. Not grammar 101... Get over yourself ***!

Anonymous
terri

thanks karen, its been terrible. i cant even explain how everyday has been. the change of serious promises and non stop harrassment is unreal, my kids are so upset everyday se...

#310874
Reply to reviews
Watch out for the Delaware Ohio rent a center. They will charge more than authorized. Watch out for the supervisor doesn't take care of any complaints. She doesn't think the customer is important. The rent a center in Delaware Ohio should also drug test all...
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Anonymous
rent a center is no good...

hello this is for the rent a center in athens ohio,I believe they are breaking the law,they horass me,threatened my kids by saying they were calling the cops and taking there ...

Anonymous
RAChelp

Hi – I work for RAC and I’m very sorry to hear about the issues you had trying to make a payment for a friend. It’s hard to know exactly what happened without seeing the...

#235819
Reply to reviews

Everyone *** about Rent-A-Center just sounds like whinny ***. There are thousands of stores and just because you had a *** experience doesnt mean everyone does. If you had bad customer service i can tell why who wants to deal with adults that act like they are 5 years...
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Anonymous
Robert

I cant help but wonder how long youve been employed by Rent a center What makes you think you have a right to insult those that filed a complaint or posted their opinion? Yo...

Anonymous
Miss B

WOW. WHO ARE YOU TO SAY ANYTHING ABOUT GETTING ON THIS LAME WEBPAGE? ITS PRETTY OBVIOUS THAT YOUR ON HERE POSTING \"LAME\" THINGS. TALKING ABOUT ADULTS BEING TRASHY BABIES? WO...

#223998
Reply to reviews
Went to RAC for two items. I was in an auto accident and waiting for settlement monies. I made the payments on time. Never late...called in October 2010 and asked for the payoff. Was told $900. I asked is this the total exactly? Yes. I again asked if I made my $50...
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Anonymous
To rent a center employee

Why would the manager give me figures then say Oh sorry you owe more. He said the computer was showing what I put in my original letter. I find it hard to believe that the com...

Anonymous
Rac worker

You went out of your 90 days same as cash, so the price goes up. It is in your rental agreement. Rac is a rip off. I admit that and I work there. They offer payment options to...

#222843
Reply to reviews
In February of '10 I went to RentaCenter for a queen size bed, at the time I was about 9 1/2 months and really couldn't sleep on the floor being that my brother had my bed in use at his home. I told them I needed a bed and I didn't want to pay alot for a...
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Anonymous
laura

so i am a current customer with rac. we have a 42\" tv from them. we make $70 a month payments. always on time. well on the 1st of november. i paid the whole month up. the ver...

Anonymous
rent a ctr customer

I hear what everyone is saying. I am a current customer and what happened to me you can not make an excuse for it. I had forgot about my payment and yes i was wrong but that...

#200699
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