Rent A Center - Poor Customer Service

62 of 1347 Rent A Center reviews

The staff does not consider that people get sick.Sometimes, when they get sick, have a communicable virus and live alone, it is hard to get out and return products to the store.

The staff and the management are very unprofessional. The manager can be very pushy when she wants to be. She also has a tenedency to scream. The entire cost of the rental is double their "90 day same as cash" price.

Their same as cash price is higher than buying from Amazon.

She also make subtle remarks regarding your disability, if you have one.They are very unprofessional and lack respect.

This review is a subjective opinion of a user.
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Delivery Service
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Product or Service Quality
Website
Customer service
Style and Design
Staff
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
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Reason of review:
Poor customer service
Preferred solution:
Full transfer of ownership of products to me, zero balance owed, and staff retraining on professionalism.
Product or service
Various Electronic Items
Review category
Computers
review #934028

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62 of 1347 Rent A Center reviews

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