Product: Rent A Center Customer Care Clear all filters (91 of 91 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
When I make my payments I get phone calls from RAC..I recently been in hospital and work 12-16 hour days.. RAC told me they was picking up furniture last Tuesday which I'm only behind $360 my monthly payment.They never show up.Then I get off work to a message from a...
Read more
Anonymous
Unknown

I am definitely done doing business with rent a center. I had a financial matter when I quit one of my jobs they gone call me and hassle me for 2 weeks talking bout I'm just 2...

1.5
Product
Rent A Center Customer Care
#1182138
Reply to reviews
Harassing not only be but my family while I’m at work and haven’t been getting off to be able to turn their calls.Nash is very rude! I stated I had the flu he didn’t even care (reason I wasn’t answering the phone) he calls me 12 times a Day never leaves a message for...
Read more
1.2
Product
Rent A Center Customer Care
#1179988
Reply to reviews
Went into rent a center in holland mich. The store on Douglas Ave. Made my rental payment...the associate was disrespectful and wanted more money. I told them I get paid on wed and more was coming due to holidays. Then the manager mike came out and chewed me out cuz I...
Read more
1.0
Product
Rent A Center Customer Care
#1168301
Reply to reviews
Show

Rent A Center - The Berlin Maryland store has poor customer care

Ive had many problems with this store. Id like to speak with someone regarding this stores management
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Rent A Center Customer Care
#1160451
Reply to reviews
My husband & I have been faithful, returning customers for at least 6 yrs.Recently my husband was layed out which caused us to fall upon tough times financially. Given we are 2 weeks past due. I understand they need to collect but to call us both 23 times in a single...
Read more
2.2
Product
Rent A Center Customer Care
#1133687
Reply to reviews
i am looking to get in touch with someone from the head office i have been cheated out of my money., This is a bad company a very bad company.they changed the amount of my payout. When i asked to pay offmy account i was told that the system was down and that i couldnt...
Read more
Product
Rent A Center Customer Care
#1131130
Reply to reviews
Show

Rent A Center - Bad customer service need my refrigerator back

Worst customer service ever they need a manager who knows how to run a store very upset
1.0
Details
Customer service
Diversity of Products or Services
Staff
Product
Rent A Center Customer Care
#1118317
Reply to reviews
I went into Rent A Center to make my 3rd payment and wanted to put 500.00 on my furnature , the associate asked me if I could afford to do that., I was taken back by that offensive question, as the associate then went on and said I just wanna make sure you can do that...
Read more
Anonymous
Smitty

That's not rude and disrespectful.It was thoughtful and possibly helpful.Anyone with $500 cash usually buys furniture, not rentals.And the guy didn't invent the customer retur...

2.5
Product
Rent A Center Customer Care
#1116220
Reply to reviews
Show

Rent A Center - Very bad

No one ever answered the phone it show me my wait time would be 9 minutes and then and hung up on me
1.9
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Warranty
Product
Rent A Center Customer Care
#1113529
Reply to reviews
I decided to keep the business with Rent A Center. This younh thick black male turned me away. I'm not pleased. I will spread the word to my family and friends what happen. I found a dining set at another store. Paid $760.00 cash. You never know what a customer has....
Read more
Anonymous
Albert greenway

Had 5 payments left went to buy new item 30 yrs with them want me to fill out new app they just lost a customer after 30 years

1.5
Product
Rent A Center Customer Care
#1113101
Reply to reviews