Product: Rent A Center Customer Care Clear all filters (82 of 82 reviews match)
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I decided to keep the business with Rent A Center. This younh thick black male turned me away. I'm not pleased. I will spread the word to my family and friends what happen. I found a dining set at another store. Paid $760.00 cash. You never know what a customer has....
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1.5
Product
Rent A Center Customer Care
#1113101
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Buying a washer from Rent a center and was a few days past due because of an untimely death in my family. I contacted them and took care of my payment letting them know I was in a rush due assisting with making funeral arrangements for my recently murdered cousin. The...
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1.6
Product
Rent A Center Customer Care
#1112451
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Write the headquaters in plano tx.Cause u arent not going to get saifaction talking to anyone at any rent center if that dont work go to the govener sentor something. Until u get the satifaction. Am even trying the bbb. Cause im fed completely up with the lies the...
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Anonymous
Anonymous

Guess what, Einstein??? If YOU make YOUR payments on time, YOU don't cause their bill collectors to call! Isn't that amazing???

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Rent A Center Customer Care
#1094627
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Rent A Center - Harassment

#1108160
1.0
Details
Rent-A-Center is all about bringing out broken items to your house overcharging you and harassing phone calls go to Aaron's they're much cheaper and they treat their customers with respect and decency and they back their word
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Rent A Center - *** people

#1091991
1.0
Details
I won't to return something that i don't need and get a bedroom set, and i was told i can't do that and i have pay over 3,000, and i need a bedroom set and they told me i can't, well i Will Never Get Noth Else From Them and i will tell everyone i no Not To get Nothing From This company they Suck!!!!
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Rent a center customer

#1076770
1.0
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I have called them numerous times and every time I talk to someone they blow me off. Then when they call me they are threading me and looking through my windows and checking to see if my front door is locked! I have a set payment plan and they aren't going along with our contract. I have made my payments faithfully every two weeks but they still proceed to call me and my family and my work.
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Rent a center customer

#1073234
1.0
Details
I called to set a payment plan and the employees agreed then the next day they called and said I had to return the item. I told them that I had already spoken to someone and that I would be paying on the upcoming Saturday and they told me no. Now I work midnights and sleep durning the day. My fianc said that they have caught them looking through the windows of my house.. what do I do?
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Fair warning: Don't purchase anything from Rent A Center. I've had some problems with them simce renting a stove and A.C. I missed one payment. They showed up at my house last week while I was at work, and tried to snatch an a.c. that didn't belong to them out of my...
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1.0
Product
Rent A Center Customer Care
#1081139
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Is this the type of service and professionalism that Rent A Center employs? Do I need to escalate this to Facebook and corporate? I don't understand whyJason working here. "It's very sad to know that we even share the same name". CUSTOMERS BEWARE, and don't be...
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1.0
Product
Rent A Center Customer Care
I didn't like
  • Not being honest about what is in stock
#1074616
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Renter center in East Boston bad customer service They sent some guy out on 6/29/2017 to retrieve items that I was paying on the guy try to just walk into my home with my 17 yr old daughter there alone.The experience I had and received from this company horrible...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

1.7
Product
Rent A Center Customer Care
I didn't like
  • Harrassing calls manager rude employees bad customer service
#1067903
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they called me retard.I own it I can do what I please. and you cannot stop me. they called and made fun of me. they even swear at me my case worker will talk to them, why they say these things to me. I hope they get there heads together. Iineed this computer for my....
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

Product
Rent A Center Customer Care
I didn't like
  • Service
#1058914
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When your service reps call, they should introduce themselves first, then ask if they can speak to the customer.I just had one call me and argue with me and tell me he was doing his job. First rule of customer service is not to argue with the customer. I have done...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

Product
Rent A Center Customer Care
#1057706
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I bought a four piece bedroom set refurbished and i never got my matching night stand the man named Tyler kept calling my phone lying to me and i purchase this 4/14/2017 Today is June 5th and i still dont have it but he harass me about a payment so now i have to go and...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

1.0
Product
Rent A Center Customer Care
#1056630
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A month and a half back, my husband rented a gaming computer from them and we paid extra for the benefits plus.Easter Sunday my husband had a massive heart attack and passed. I contacted RAC the next day and everyone there was very helpful in telling me which documents...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

Product
Rent A Center Customer Care
#1043445
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