Product: Rent A Center Customer Care Clear all filters (87 of 87 reviews match)
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My husband & I have been faithful, returning customers for at least 6 yrs.Recently my husband was layed out which caused us to fall upon tough times financially. Given we are 2 weeks past due. I understand they need to collect but to call us both 23 times in a single...
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2.2
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Rent A Center Customer Care
#1133687
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i am looking to get in touch with someone from the head office i have been cheated out of my money., This is a bad company a very bad company.they changed the amount of my payout. When i asked to pay offmy account i was told that the system was down and that i couldnt...
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Rent A Center Customer Care
#1131130
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I went into Rent A Center to make my 3rd payment and wanted to put 500.00 on my furnature , the associate asked me if I could afford to do that., I was taken back by that offensive question, as the associate then went on and said I just wanna make sure you can do that...
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Anonymous
Smitty

That's not rude and disrespectful.It was thoughtful and possibly helpful.Anyone with $500 cash usually buys furniture, not rentals.And the guy didn't invent the customer retur...

2.5
Product
Rent A Center Customer Care
#1116220
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Rent A Center - Bad customer service need my refrigerator back

#1118317
1.0
Details
Worst customer service ever they need a manager who knows how to run a store very upset
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Customer service
Diversity of Products or Services
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Rent A Center - Very bad

#1113529
1.9
Details
No one ever answered the phone it show me my wait time would be 9 minutes and then and hung up on me
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Rent A Center - Harassment

#1108160
1.0
Details
Rent-A-Center is all about bringing out broken items to your house overcharging you and harassing phone calls go to Aaron's they're much cheaper and they treat their customers with respect and decency and they back their word
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Rent A Center - *** people

#1091991
1.0
Details
I won't to return something that i don't need and get a bedroom set, and i was told i can't do that and i have pay over 3,000, and i need a bedroom set and they told me i can't, well i Will Never Get Noth Else From Them and i will tell everyone i no Not To get Nothing From This company they Suck!!!!
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Exchange, Refund and Cancellation Policy
I decided to keep the business with Rent A Center. This younh thick black male turned me away. I'm not pleased. I will spread the word to my family and friends what happen. I found a dining set at another store. Paid $760.00 cash. You never know what a customer has....
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Anonymous
Albert greenway

Had 5 payments left went to buy new item 30 yrs with them want me to fill out new app they just lost a customer after 30 years

1.5
Product
Rent A Center Customer Care
#1113101
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Buying a washer from Rent a center and was a few days past due because of an untimely death in my family. I contacted them and took care of my payment letting them know I was in a rush due assisting with making funeral arrangements for my recently murdered cousin. The...
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1.6
Product
Rent A Center Customer Care
#1112451
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Write the headquaters in plano tx.Cause u arent not going to get saifaction talking to anyone at any rent center if that dont work go to the govener sentor something. Until u get the satifaction. Am even trying the bbb. Cause im fed completely up with the lies the...
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Anonymous
Anonymous

Guess what, Einstein??? If YOU make YOUR payments on time, YOU don't cause their bill collectors to call! Isn't that amazing???

Product
Rent A Center Customer Care
#1094627
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Fair warning: Don't purchase anything from Rent A Center. I've had some problems with them simce renting a stove and A.C. I missed one payment. They showed up at my house last week while I was at work, and tried to snatch an a.c. that didn't belong to them out of my...
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1.0
Product
Rent A Center Customer Care
#1081139
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Is this the type of service and professionalism that Rent A Center employs? Do I need to escalate this to Facebook and corporate? I don't understand whyJason working here. "It's very sad to know that we even share the same name". CUSTOMERS BEWARE, and don't be...
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1.0
Product
Rent A Center Customer Care
I didn't like
  • Not being honest about what is in stock
#1074616
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Renter center in East Boston bad customer service They sent some guy out on 6/29/2017 to retrieve items that I was paying on the guy try to just walk into my home with my 17 yr old daughter there alone.The experience I had and received from this company horrible...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

1.7
Product
Rent A Center Customer Care
I didn't like
  • Harrassing calls manager rude employees bad customer service
#1067903
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they called me retard.I own it I can do what I please. and you cannot stop me. they called and made fun of me. they even swear at me my case worker will talk to them, why they say these things to me. I hope they get there heads together. Iineed this computer for my....
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

Product
Rent A Center Customer Care
I didn't like
  • Service
#1058914
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