Manufacturer: Rent A Center Category: Customer Care Clear all filters (72 of 72 reviews match)
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they called me retard.I own it I can do what I please. and you cannot stop me. they called and made fun of me. they even swear at me my case worker will talk to them, why they say these things to me. I hope they get there heads together. Iineed this computer for my....
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

Product
Rent A Center Customer Care
I didn't like
  • Service
#1058914
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When your service reps call, they should introduce themselves first, then ask if they can speak to the customer.I just had one call me and argue with me and tell me he was doing his job. First rule of customer service is not to argue with the customer. I have done...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

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Rent A Center Customer Care
#1057706
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I bought a four piece bedroom set refurbished and i never got my matching night stand the man named Tyler kept calling my phone lying to me and i purchase this 4/14/2017 Today is June 5th and i still dont have it but he harass me about a payment so now i have to go and...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

1.0
Product
Rent A Center Customer Care
#1056630
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Rent A Center Customer Care Review

#1014868
4.7
Hi like to say renter a center in Chief land fl the staff there is has great customer service
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A month and a half back, my husband rented a gaming computer from them and we paid extra for the benefits plus.Easter Sunday my husband had a massive heart attack and passed. I contacted RAC the next day and everyone there was very helpful in telling me which documents...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

Product
Rent A Center Customer Care
#1043445
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While browsing for furniture I was totally ignored by a guy who represents himself as a store manager at the Citrus Heights store located on Greenback Lane.Curtis was very unprofessional and even belittles his employees in front of customers. He just doesn't care! I...
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Anonymous
Anonymous

Hello, I work with Rent-A-Center and we're very disappointed that your experience wasn't enjoyable. We'd love to chat with you to see if there's anything we can do to help. Pl...

2.0
Product
Rent A Center Customer Care
#1041596
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Starting shopping at rent A center @ 360 R 211 E Middletown NY 10940, in August of 2016. Bought a few items there and paid off leaving one. One of my major dissatisfaction about doing business with this company, is the level of unprofessional conduct of the staff at...
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Anonymous
Anonymous

Hi, I work with Rent-A-Center. While it is our policy to give customers reminder calls starting on the day that payment is due, we never want anyone to feel like this. We'd be...

1.0
Product
Rent A Center Customer Care
#1038416
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Ok so up until this time around i really didn't have problems with Rent A Center but now they are rude on the phone come to my house and pound on my door when i'm late not knocking no pounding on my door this last time i called to tell them i'm sorry im late again due...
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Anonymous
Anonymous

Hello, I work with Rent-A-Center and I am extremely sorry to hear about this behavior. We do our best to work with customers and never want to hear that you had a negative exp...

1.6
Product
Rent A Center Customer Care
#1030666
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only reason they did that was because my husband contacted corporate over the way they left the house so I guess was a kinda get even stunt. Well next I have the dog warden show up. I failed to go get dog license so again I needless to say they cost me over 305.00 so thank you rent a center...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

Product
Rent A Center Customer Care
#1017910
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Rent A Center - Customer Care Review
Rent A Center - Customer Care Review
Rent A Center - Customer Care Review
My name is natascha ive had so many issues with rent a center on walzem ..ive been getting harrassing texts and phone calls ..i took screen shots of everything ..i told rent a center i would pay them on the 10th of march due to my husband losing his job and also having...
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Anonymous
Anonymous

Why don't you have faith in the lord. He is great. He is good. Debt is a great sin, and those who praise him must not wallow in the damnation of debt. You must give your all t...

Anonymous
Anonymous

Hello, I work for Rent-A-Center. We'd really like to help you get in touch with the correct people so that we can do our best to address your concerns. Please give us a call a...

3.0
Product
Rent A Center Customer Care
#1017609
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Rent A Center - Negligence
From the beginning: I wanted to return a sectional couch that I was leasing from Rent A Center. The store made two appts over a two week period to come retrieve the furniture but scheduling didn't allow for pick up. When they finally came, they stated they could not...
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Anonymous
Anonymous

Hi there. I work with Rent-A-Center and am so sorry to hear about your experience. We'd love to discuss this with you further, so please give us a call at 1-800-422-8186 whene...

3.4
Product
Rent A Center Customer Care
#1016333
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