Rent A Center Customer Care Review from Syracuse, New York

97 of 1347 Rent A Center reviews

I have asked Rent A Center to come to my home on today Monday July 18th to pick up two TVs and a TV stand two of the employees carried out the TV stand for my kitchen and out my door and when they did they drop the TV stand and put a hole in my wall that we had just put new sheetrock in our kitchen and painted and painted my wall in the kitchen and it put a hole in my wall and we went to rent a center and the only thing that they told us is that they'll come patch the hole and that was it.i m am pissed.They are not licensed contractor.

My husband is. My husband and i put up new walls in our kitchen . My husband will fix the hole. We feel something needs to be done.

And made right like a discount on our bedroom suit or a breakon a couple of weeks payment. We have always had good standings and no problems with rent a center.we dont want to start now.if this cant be made right then we will take our buisness else were.the rent a center we go through is 1635 N Elmira st sayre,pa 18840.

The name on the account is Michael longcoy & Amanda Longcoy.

I know its only a small hole.But we put a lot of time and money in our kitchen walls.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Delivery Service
Value for money
Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered
Style and Design

  • What I liked
    • Very bad
    • Your present staff crooks
  • What I disliked
    • Im not happy

Reason of review:
Poor customer service
Product or service
Rent A Center Staff
Review category
Furniture and Decor
review #884752

Author wants to be contacted by the company. Learn more

Had an experience with Rent A Center? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
97 of 1347 Rent A Center reviews

Jul 19, 2016 #1187009 Plano, Texas, United States

Hi there, I work for Rent-A-Center. We'd be happy to look into your concerns further and see if there is anything we can do to help. Whenever you get a chance, please give our customer service team a call at 1-800-422-8186. Thank you.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Rent A Center. However, many companies do monitor reviews on our site.

You were reading a complaint about Rent A Center.
Filing a new complaint about