Product: Rent A Center Refrigerator Rental Clear all filters (0 of 10 reviews match)
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Rent A Center - Very neglectful with response to warranty on a product purchased.

Have a door shelf that broke in a refrigerator. Have been waiting 5 months for the replacement. The refrigerator is only 6 months old. This has still not been replaced after talking to 3 store employees and the General Manager. They expect your money on time but do not follow through with their commitments.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Rent A Center Refrigerator Rental
I didn't like
  • Worst service ever obtained after a purchase contract
#1429815
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I called rent a center and explained the problem and was told they would send out another refrigerator, I asked the sales person to make sure of three things, 1. The refrigerator was not noisy, 2. That it was clean(the first one was dirty and I had to clean it when it...
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Rent A Center Refrigerator Rental
#1277219
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Rent A Center - Beware of getting scammed

I rented a refrigerator May 6, 2017, the one I ordered, they were out, ok..so they gave me a cheaper one, which after delivery found it didn't work, so they exchanged for a different color, same terms, but about a month ago, I noticed they had doubled the weeks I owe, when I complained, no one will talk to me, return a call...so I think I need to go to civil court
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Rent A Center Refrigerator Rental
#1127673
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We never had bad experiences with them till new owners took over we got a fridge and it was all beat up and missing parts so we payed 100 that's what it is worth and the said we sign a contract and we didn't so now they are treating us about getting the fridge back and...
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Anonymous
Anonymous

Hi there, I work for Rent-A-Center. We always want our customers to have a positive experience with us and we'd be happy to take a look into your concerns further and see if t...

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Rent A Center Refrigerator Rental
#990056
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Looking at bottom of refrigerator around I notice 2 roaches on floor in front of refrigerator, and with further inspection I found 3-4 roaches up inside the filter housing.Very upset. These rented appliances are in many different homes and seem not to be inspected for...
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Anonymous
Anonymous

Hi there, I work for Rent-A-Center. This is definitely concerning to us and we'd like to speak with you directly as soon as possible in order to see what we can do to help. Pl...

2.8
Burgaw, North Carolina
Product
Rent A Center Refrigerator Rental
I didn't like
  • Roach bugs i found in the water filter
  • Bad customer service
#860073
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Hello I rented a fridge from Lewistown pa, to begin with they quoted complete different than what they are charging us, than when it came there was no handles , and it was supose to be a new fridge but it came very used, than they knew I get paid bi weekly and they...
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Anonymous
Anonymous

You say you won't come back. Is that an empty threat? Are we gonna have to see your face again later down the road when you have a need.

Anonymous
Anonymous

Hello, I work for Acceptance Now. We never want our customers to feel this way and would like to talk to you further about you concerns so we can see what we can do to address...

Product
Rent A Center Refrigerator Rental
#849627
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I rented a whirlpool fridge from them. They delivered it but didnt bring any shelfs and 1 drawer. They have been supposed to bring it for 2 days. Jsvent recieved them yet. And they have nasty attuides.
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We're sorry to hear you're recent experience was not up to par and we definitely want to ensure that you receive all parts to your refrigerato...

1.0
Product
Rent A Center Refrigerator Rental
#824280
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Absolutely the worst company to rent from!!I owe only about $250 on my stove and refrigerator and cannot wait to be done with them!! Even if I'm a day late they will come to my house, Saturday mornings, and start pounding on my door at 8:45 am! If I don't answer or...
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Anonymous
Anonymous

Illegal!! Rent,a center employees,are harrassing you. They are not debt collectors,and even if they were its illegal!! Collectors cannot call your job or come to your door. Fi...

Anonymous
Anonymous

Hello, I work for RAC. We’d really like to speak with you about your concerns and see what we can do to help! Would you mind giving us a call at 1-800-422-8186, when you get t...

1.0
Product
Rent A Center Refrigerator Rental
#710419
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Rented a washer and 1 year and 1 week it broke they won't do anything about it also rented a refrigerator and same thing both whirlpools called whirlpool and they said 1 year warranty only it took that long to pay for it .rent a center said the warranty was transfered...
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Anonymous
Jana

Hi, I work with RAC and I’m sorry to hear about your washer and refrigerator. If you signed up for our Benefits Plus program, then your items are likely covered for service an...

2.0
Product
Rent A Center Refrigerator Rental
#531934
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Rent A Center - I called for a new fridge they brought me a hunk of junk and have been bad to me they have been 2

i needed a new fridge and called them they brought me a slightly used on but it doesnt work right sounds like a jet warming up i had to buy a water connector and hook it up ourselves it does not have a bottom drawer and this has been since march if i dont hear from you i will deal with arrons rental they said all i have pd will not carry over on a new one i dont know how you run your business but i am not impressed iam deborah clum smyrna ny 13464 607 627 6461 also deal with the norwich ny office
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Rent A Center Refrigerator Rental
#237909
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