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First of i have been a customer with Rent A Center for 5 plus years and here in the past 2 years they have changed store manager so much in the past 2 years that i still cant pay off my laptop . First off they are abusive very vulgar and they use violence in recovery of Rent A Center Property i have video and audio of assault with aggression requiring police assistance.

As a customer i am going to notify local authorities and state agencies on these people who represent Rent A center of there method of business . I am going to file a law suit against this Company for verbal assault and mental anguish. My wife is pregnant and you people have no compassion when it comes to people.

The people is what makes you or breaks you remeber that when you hire your staff .

Reason of review: Poor customer service.

Monetary Loss: $3000.

Rent A Center Pros: Your present staff crooks, Old staff.

Location: San Marcos, Texas

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Guest

This issue was never resolved so I transferred my account to the Rent A Center on Airport BLVD in Austin TX. Nothing was ever done to the staff .

what a shame. But Ilike the ccompany and their products.

So Imoved my aaccount to keep my good standings. ย 

Guest

Hello, I work for Rent-A-Center. We certainly don't want you to have a negative experience with us and would really the chance to speak with you further about your concerns and see if there's anything we can do to turn your feelings around.

Please give us a call at 1-80*-***-**** whenever you get a chance. Thank you.

Guest
reply icon Replying to comment of Guest-1124654

I have been using rent a center for 8+ years! They are getting ruder and the quality of merchandise has went to ***!!

It's horrible!! If I call and ask to speak with the manager, he's NEVER available. Then when I finally do get ahold of him, he always says no one told him I called.

And I get attitude when I ask a question :( I've caught them over charging ME MULTIPLE TIMES!! They have had to credit my account over $2000!!!!

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