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Pissed Consumer Interviews ?

I got a couch and a love seat from Rent A Center to days after I got the couch I called the manager and told him the couch and the loveseat had bugs he laughed at me and told me it was all in my head I went and got four cans of spray to kill fleas and bedbugs I sprayed that couch and loveseat with those four cans of spray I got to Barnes I put one bomb in front of the couch one in front of the loveseat I bombed them we were still itching I made Rent A Center come and get the couch and loveseat a couple of months have went by we are still itching and have sores all over her *** I finally broke down and went to the doctor took my grandkids to the doctor and the doctor said that we had scabies I ask her if we could get scabies from the furniture and she said absolutely I have called Rent A Center's corporate office several times complain to them I have called the regional manager and the district manager and no one is willing to do anything about this as far as I am concerned no one should ever rent from Rent A Center

December 8th dewane called for me to make a payment on the tv while I was at work I told him he can go pick up the tv being the fact that I couldn’t afford it someone else called me back and asked for a payment I told her I had already told dewane that he can pick it...
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1.0
#1448571
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Rent A Center - Yes RentACenter has BedBugs!

My husband works at the corporate office in Plano, Texas and he has confirmed that one of their other offices not too far from the plano office, had to be closed down because of a bedbug infestation, and as if that isnt bad enough, my husband also said that they had been getting complaints from consumers that had purchased brand new products and were receiving used/second hand products. Even though RentaCenter was denying these allegations, they were true. So watch out everyone. You may get alot more than you had hoped.
1.1
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#1447590
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Rent A Center - Be responsible

Im sorry to disappoint. Rent a center can file charges for theft of service. You entered into a rental agreement, just like renting a car. Rent a center works with people. If you communicate with them. They also offer a worry free gauruntee. So there is never a reason to not return the items should you run into a situation.
4.9
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#1447126
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I would not recommend Rent a center to anyone who reads this especially if.you are a veteran or government employee I bought and paid off several items from rent a center currently have a tv that I have been paying for faithfully up until the recent government shutdown...
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1.5
#1442980
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Rent A Center in Rome, New York - I am dealing with this now

I have a washer and dryer that i am 2 weeks b3hind on. These people call 3-4 times daily, come to my house 2-3 daily and ask my neighbors if im home and why they are there.. i cont and cted the manager today, and told him i would be in monday and one of them STILL came, banging on rhe door and harrassed a neighbor of mine
1.0
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#1441725
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Rent A Center in Owensboro, Kentucky - Harrassed

They came by my house constantly. I was only two days late on payment. Threaten to call police. Called for them to pick up. Day 4 they have not picked their stuff up
1.0
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#1441288
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Rent A Center - Very neglectful with response to warranty on a product purchased.

Have a door shelf that broke in a refrigerator. Have been waiting 5 months for the replacement. The refrigerator is only 6 months old. This has still not been replaced after talking to 3 store employees and the General Manager. They expect your money on time but do not follow through with their commitments.
1.4
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I didn't like
  • Worst service ever obtained after a purchase contract
#1429815
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I rented from them in March (I’m in Nevada). I have 3 items, 1 has already been paid off and the other 2 are almost paid off. I had an accident which put me in the hospital. I was 1 week late on my pymt and they refuse to accept it unless it’s 2 pymts, didn’t have the...
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Anonymous
Anonymous

This person simply needs to pay the bills and notes will not magically appear on doors. If they are in the hospital then they should have set up auto pay. If they are out of w...

Anonymous
Anonymous

Yes this its Legal. They simply want there property back. When you chose not to make payments and default on the contract you signed they will want the leased merchandise. The...

1.3
#1427839
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Rent A Center - Never rent or recommend anyone

You tell them your coming in at a certain time and they keep asking you,can they put you down for that time,sure,. I got to leave work and go through traffic,so here comes the call.
1.0
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#1426540
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Contact Rent A Center

Mailing Address:
Rent-A-Center Customer Service
5501 Headquarters Drive
Plano, Texas 75024
United States
Phone:
(800) 422-8186
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Rent A Center - Don't use them if you can't afford it.

In their contract it specifically states the total amount that the furniture will initially cost and they also tell you what your monthly payments will be before you sign that contract, I used rent a center for temporary purposes since I moved from a small apartment to a house, but i made sure that i paid on time and once i got furniture i wanted from elsewhere, i told rent a center to pick their furniture up, they are too pricey for me, if you have bad credit and need furniture go on "offer up" or "let go" or even on Facebook and see if anyone is selling decent furniture, you will be paying a lot less than what your paying for monthly at rent a center and most likely will find better quality even if it is used.
2.9
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#1425910
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