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Pissed Consumer Interviews ?

I got a couch and a love seat from Rent A Center to days after I got the couch I called the manager and told him the couch and the loveseat had bugs he laughed at me and told me it was all in my head I went and got four cans of spray to kill fleas and bedbugs I sprayed that couch and loveseat with those four cans of spray I got to Barnes I put one bomb in front of the couch one in front of the loveseat I bombed them we were still itching I made Rent A Center come and get the couch and loveseat a couple of months have went by we are still itching and have sores all over her *** I finally broke down and went to the doctor took my grandkids to the doctor and the doctor said that we had scabies I ask her if we could get scabies from the furniture and she said absolutely I have called Rent A Center's corporate office several times complain to them I have called the regional manager and the district manager and no one is willing to do anything about this as far as I am concerned no one should ever rent from Rent A Center
I got an item from Rent-A-Center about a month ago all my cold cuz I was out of town so I was going to miss the payment they said it was okay and that I could pay it when I got back then they started calling my uncle who have rented from them previously telling him all...
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Company wrote 0 private or public responses to the review from Dec 13.
2.6
#1422616
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I have been a customer with RTO for about 24 years. I have purchased maybe 10 televisions starting back when the 27 inch was big screen and many more purchases (many). I accidently crack the screen on a TV where I owed 340.00 before I own it. The store manager wants to...
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Company wrote 0 private or public responses to the review from Dec 11.
4.0
#1421243
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Renting from this store is a HORRIBLE choice, that we deeply regret. 1) After having dealt wit rudeness and mistakes on their end about payment time periods (should have been bi-weekly not weekly) they finally stated they had actually fixed it (the third trip in to the...
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Company wrote 0 public responses to the review from Dec 05.
#1415872
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In October I made a final payment for a washing machine, with RAC. Then constantly harrassed by phone that it was NOT recieved. I call to make my payments, by phone. All of a sudden while giving the date, time, and active debit receipt...of the transaction they still...
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Company wrote 0 private or public responses to the review from Dec 01.
1.1
#1412338
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Rent A Center - Type of Payment

what is there definition of Bimonthly payments or how does it work?
Company wrote 0 public responses to the review from Nov 30.
#1411980
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Rent A Center - Bad customer service and rude employees

Every since bought stove the right eye has not worked than my oven keypad quit working. Sent for repairs. Was in car wreck pay benefits plus. And there hounding me for my payment which was due sat
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 28.
2.8
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1409592
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"Ordered" a product online and was told someone would call to complete the order. No one did so we called them instead. Was told they didn't have that TV but had a comparable one. The "comparable" tv was $120 more per month than the one i wanted. No thanks. found...
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Company wrote 0 private or public responses to the review from Nov 28.
1.0
#1409454
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Rent A Center - Just want my money back, haven't had or received any product

I just refuse to thru anything with this company, I was actually really pleased with the service in the beginning even though they we're not good and answering questions or even explaining what will follow. The reps were nice, until I wanted to cancel after they withdrew my funds from my card. The behavior just went south, after all its my choice not there' s. I have yet to see or even sign paperwork which is very confusing but have had funds deducted and given a date as to when more will be deducted and I haven't even received anything. So I would just like to cancel and get my 78.48 refunded back to my card, please.
Company wrote 0 private or public responses to the review from Nov 27.
#1410346
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Rent A Center - Cell phones locked

I came by the store and I got a note 9 and the previous people who owned it just didn't pay their bill and they didn't take off the Rent-A-Center lock
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 25.
5.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1407396
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Josh at the Vandalia, IL rent a center cussed me out and is saying I cussed him out and I did not. I specifically remember hanging up on him because he got beligerant with me. Today, although I have received no calls or anything, he sent someone to my home to tell me...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 24.
Vandalia, Illinois
#1406901
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