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I simply LOVE my RAC in store Manager, Nicole Davis. 915 Ellis Avenue, Jackson, Mississippi, she goes beyond the call of duty to insured that not only happy, but COMPLETELY satisfied with my chosen product. Even though I am happy with Customer Service, I am not...
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4.4
#1265154
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The only problem I have with Rent A Center is their in store credit policy. You pay on a item for so long and you return it because you can't afford the payments anymore, especially since it looks like the price is going up instead of down. They charge you interest...
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3.7
#1265125
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The manager in the Fairfield store has the worst customer service always with in attitude if people go to rent a center is because they don’t have money to pay cash for the items in the store I been a rent a center customer for many years but since my account went to...
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Anonymous
Anon

Please use punctuation, hard to decipher your complaint.

#1265115
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I am running late on my payment, and have stayed in contact with them. I told the manager of the store that on the 1st i would be able to make a payment. but today two of the guys that work there came to my door impersonating a church group to get me to answer the...
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1.0
#1264319
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I have been in contact with my local store and have informed them of the current situation. I was assured that I could have payment issues resolved on Friday and was told ok. I received a call this morning from my spouse who was approached by the store manager, (who he...
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Anonymous
Anonymous

Of-course this is common with almost every Rent A Center, Aarons, or other "Sub-Prime lending company". It's because the "Customers" always enter Rental Agreements and Contrac...

#1261665
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I was late 2 times because I changed job's, I was inside the store paying my bill when the manager walked in with a rifle of some sort and said to me that he has a problem with me loud talking me in front of everyone, so I proceed to get loud back and he was telling...
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Anonymous
Anonymous

It's simple.Make the payments on time as defined in the Rental Agreement and Contract you chose to sign. Honor the terms you agreed to. If you are unable to keep the terms you...

2.6
#1259930
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Tina in desmoines iowa store is very mean and not customer service friendly.i asked for an extension for my bill, (29.00$) she said she would have to pick up my equipment. There has to be more of a leeway. Please help
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Anonymous
Anonymous

What leeway? Did you read the Rental Agreement before you signed it? I doubt there way a leeway clause. The good thing about Rent A Center is its fairly Black and White. They ...

#1259628
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This is what i thought about of isreal and his den of theives he goes out of his way to make life miserable for you customers are always right thats what i was taught customer is always right
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Anonymous
Anonymous

What are you talking about? The "Customer is not always right". But more often that not the law is. Everything you should need is in the Rental Agreement you willingly signed....

#1257756
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Rent A Center - I'm being over charged

I did not speak with anyone. I waited and waited and no one answered.
#1252782
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Contact Rent A Center

Mailing Address:
Rent-A-Center Customer Service
5501 Headquarters Drive
Plano, Texas 75024
United States
Phone:
(800) 422-8186
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Rent A Center - Inappropriate resolve, Disrespectful District Mgr.

Please contact me the incident is long in Detail.
1.0
Details
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Warranty
#1252724
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