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Rent A Center - Poor service!!!!

Had a great washing machine I rented from them, it needed repair. We took it to the store and dropped it off, picked up a LOANER washer, the staff member put it in under a tree in and I'm not paying for the roach infested pice of crap I'm stuck with! No one up there wants to take responsibility for their actions!
1.9
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#1302551
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Rent A Center - Huge complaint

I have bought products from your store for several years. The manager amber howard was very rude and unprofessional. They harassed my mother. Threatened me with her husband. I want to talk to someone aboit this matter
1.0
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#1302219
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Rent A Center - Refrigerator

Was charged at 330 Oregon Ave. Was promised a deliver date of 7-9 inbetween 4-6 never arrived. Called and was told I was last and it would be there by 7 . Called again and was given a new date and time 7-10 in between 11-1.
#1299486
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I visited one of your centers in Bensalem Pa. (215) 638-4333 looking for a sectional for my apartment. As I was deciding on which one I wanted I came upon one of your sales person, well he was the rudest most arrogant person who smelled like he was smoking cigarettes...
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Anonymous
Anonymous

Wow! An "African American" in a Philadelphia Rent a Center! You must have been like the only one! Tell me was is scary? Look at you having the courage to be a champion of race...

#1299064
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Rent A Center - Pissed off

Need to speak to bill I am an employee being treated poorly and unfairly along with other coworkers bill is the regional manager for New York I’m from store 4482 the store manager is currently pat Bennett pls contact me back very urgent
3.5
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
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Website
Palatine Bridge, New York
#1299036
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I had my son in the hospital getting open heart surgery, and they could not wait till, I got back and presidently called non stop. They are very rud. And this is the second time. First time bought a eddison ps4000 stereo and was charging me over 2000.00 and one of the...
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Anonymous
Anonymous

"First time bought a eddison ps4000 stereo". "First time" I think the is nothing more to add.

#1296829
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I just filed criminal trespassing charges against them today with the sheriff's office. Don't buy from here. They do not stand behind their word. They'll call u 10 times starting at 8am on ur due date. I received 6 calls from 9a to 3p on due date even after telling 2...
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Bookcrazy
Bookcrazy

Wow, due dates aren't just suggestions. Don't pay on the due date, you're going to get a phone call. From ANY creditor you may have. Life is hard.

Anonymous
Anonymous

People like this are hopeless. Don't wish bill collectors calling you, or showing up to reclaim there property? Then pay your bills ON TIME. You agreed to the Rental Agreement...

1.0
#1296659
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I recently purchased a note 5 within 4 months the screen stopped working keep in mind i pay $200 a month thats including insurance when i reported it it took them a month to replace it they told me the note 5 was no longer available so they upgraded me to a BROKEN NOTE...
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Anonymous
Anonymous

Let me get this straight. You agreed to "Lease" a outdated phone for $200.00 a month for whom knows how long of a term? On top of paying a grossly inflated MSRP, you also agre...

1.0
#1294863
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No answer from them at all trying to find legal counsel for wrongful termination
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Anonymous
Anonymous

This is not Rent A Center! This is a public forum! If you lack the basic intelligence of being unable to grasp that, or the laziness of not caring. Perhaps the termination of ...

#1294600
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Contact Rent A Center

Mailing Address:
Rent-A-Center Customer Service
5501 Headquarters Drive
Plano, Texas 75024
United States
Phone:
(800) 422-8186
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Rent A Center Products and Services

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Rent A Center - Couch was delivered with rip

Couch was delivered with a rip above the back right leg. Back right leg doesnt sit flush on the couch. I contacted the store i got it from and was told they will try to figure it out and will try to call me back today. As a first time customer i would never want to rent another thing from this company since it comes in broken.
#1289382
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