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Pissed Consumer Interviews ?

I got a couch and a love seat from Rent A Center to days after I got the couch I called the manager and told him the couch and the loveseat had bugs he laughed at me and told me it was all in my head I went and got four cans of spray to kill fleas and bedbugs I sprayed that couch and loveseat with those four cans of spray I got to Barnes I put one bomb in front of the couch one in front of the loveseat I bombed them we were still itching I made Rent A Center come and get the couch and loveseat a couple of months have went by we are still itching and have sores all over her *** I finally broke down and went to the doctor took my grandkids to the doctor and the doctor said that we had scabies I ask her if we could get scabies from the furniture and she said absolutely I have called Rent A Center's corporate office several times complain to them I have called the regional manager and the district manager and no one is willing to do anything about this as far as I am concerned no one should ever rent from Rent A Center
i once worked for RAC, its the DMs and RDs telling the store employees to act the way they do towards the customers who have past due accolunts. its true they take the shitiest merchandise and try to make 4 times what they paid for. they claim they wanna help people...
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Company wrote 0 public responses to the review from Jan 30, 2010.
Anonymous
Anon

I needed household furniture without up front cash, so 6 months same as cash is the best part of the whole thing. It gets overlooked, because I'm sure RAC would rather have yo...

Anonymous
Malissa

Will they put a warrant out for arrest if payments aren't made?

#169566
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I have a tv from RAC which im behind like 3 weeks in a payment they keep calling and I just recently moved I do plan on paying them but itll take me a few days to get paid.. they leave mssges every day about my "delinquent" account.. can they take me to court and how...
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Company wrote 0 private or public responses to the review from Nov 10, 2011.
Anonymous
Slre

Yes it has been a nightmare I haven't paid them this is 2 months now I started paying them 2016 for a sofa set already gave him over $2,500

Anonymous
Mimi

Ok I just got a call from Scott carruthers office threatening that they will serve me with criminal charges for not returning a refrigerator that I paid for months and then I ...

#274164
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Resolved
Son-in-law to be rented furniture from here 2 years ago. He had to go out in the field for training because he is a soldier fighting for our freedom. Rent a center had a warrant put out on him for non payment. When he got back he had them come a get the furniture. He...
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Company wrote 0 private or public responses to the review from Oct 11, 2009.
Anonymous
Christopher duclos

Dude I went in to rent my ps4 and a tv today and they let me make the payment and then gave me a receipt and told me they would call me tomorrow if I was approved and they did...

Anonymous
Tt

Same thing happened to us here in Florida

#159026
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Featured
They gave me furniture with bugs in it!!!! Roaches and termites!!! I’ve never had a bug problem in my home!!!! And then they have the nerve to be harassing me when I’m a couple days behind! If I have to pay for exterminators and probably other *** I’m not paying them...
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Company wrote 0 private or public responses to the review from Oct 08.
Anonymous
Anonymous

His point OP is that legally you have no case. You took possession, and if you are not paying for the leased merchandise as per the contact you chose to sign you are in the wr...

Anonymous
Anonymous

You will lose, bug pictures or not. I don't read that you've complained in the proper manner or refused possession of the merchandise. You may have a valid claim, but thusfar ...

1.0
#1376083
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Rent A Center - Terrible employees
Rent A Center - Terrible employees
Rent A Center - Terrible employees
First, our payment was behind. We have been customers with this company for more tha 3 years and never had this type experience. When the employees came to our house we were sleeping. Keep in mind we have a 2 year old and ten month old Not only did the knock extremely...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 06.
Anonymous
Anonymous

You are stealing. You have chosen to not honor the rental agreement you signed. Personal "tradegy" has nothing to do with payment due dates. If you no longer wish to honor the...

Richlands, Virginia
#1322249
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I have been a customer with RTO for about 24 years. I have purchased maybe 10 televisions starting back when the 27 inch was big screen and many more purchases (many). I accidently crack the screen on a TV where I owed 340.00 before I own it. The store manager wants to...
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Company wrote 0 private or public responses to the review from Dec 11.
4.0
#1421243
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I got an item from Rent-A-Center about a month ago all my cold cuz I was out of town so I was going to miss the payment they said it was okay and that I could pay it when I got back then they started calling my uncle who have rented from them previously telling him all...
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Company wrote 0 private or public responses to the review from Dec 13.
2.6
#1422616
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I went into the store after being called about an online application I had done. I go into the store they didn't recall calling me even though I showed them where they called. I started a rental agreement on a dryer and a stove which according to the promotion...
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Company wrote 0 private or public responses to the review from Nov 09.
1.1
#1397153
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In October I made a final payment for a washing machine, with RAC. Then constantly harrassed by phone that it was NOT recieved. I call to make my payments, by phone. All of a sudden while giving the date, time, and active debit receipt...of the transaction they still...
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Company wrote 0 private or public responses to the review from Dec 01.
1.1
#1412338
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Contact Rent A Center

Mailing Address:
Rent-A-Center Customer Service
5501 Headquarters Drive
Plano, Texas 75024
United States
Phone:
(800) 422-8186
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Rent A Center - Bad customer service and rude employees

Rent A Center - Bad customer service and rude employees
Got home from work and there was a note on my door and i called thr store to let them know that the way the situation was handled was rude and not acceptable....the lady on the phone with me was rude as well
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 09.
1.8
Details
Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Website
#1397192
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