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I rented furniture and it feel a part used dirty mattress draws do t stay on track and they wanna cal and tell me it's my responsibility no I called u to come get it they act completely nuts
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always aim to give customer service possible to all of our customers. We would really like to help you get in touch with the correct people...

#1058112
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When your service reps call, they should introduce themselves first, then ask if they can speak to the customer. I just had one call me and argue with me and tell me he was doing his job. First rule of customer service is not to argue with the customer. I have done...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

#1057706
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I bought a four piece bedroom set refurbished and i never got my matching night stand the man named Tyler kept calling my phone lying to me and i purchase this 4/14/2017 Today is June 5th and i still dont have it but he harass me about a payment so now i have to go and...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Pleas...

1.0
#1056630
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Rent A Center - *** people

Rent A Center
#1091991
1.0
Details
I won't to return something that i don't need and get a bedroom set, and i was told i can't do that and i have pay over 3,000, and i need a bedroom set and they told me i can't, well i Will Never Get Noth Else From Them and i will tell everyone i no Not To get Nothing From This company they Suck!!!!
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Exchange, Refund and Cancellation Policy

Rent A Center - ***

Rent A Center
#1091743
Don't rent anything, you will pay DOUBLE PERIOD
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Rent A Center - Annoyed

Rent A Center
#1090716
Anyone know. Who the regional manager boss is its time. To go up the chain om so tired. Of the *** they should be shut down and loose thier jobs. They show favorites. They say no but they. Do. Ive seen it. Myself
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Rent A Center - Annoying

Rent A Center
#1090202
I WILL SPREAD AROUND HOW RUDE AND BAD RENT A CENTER IS ILL START A PETTION AND GETT IT SIGN BY HUNDREDS OF PPL THERE ARE SO MANY BAD REVIEWS. I HAVE MAJOR BAD EXPERIANCE. ALL THE. WAY AROUND THEY NEED ALL NEW PPL OR SHUT THERE DOORS.
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My husband went to Rent -A- Center and paid down on a mattress. They delivered the mattress. They didn't get him to sign an agreement. Do we have to pay on something since no one signed an agreement?
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We appreciate you reaching out to us with your concerns and we would be happy to look into your account further and see if we can help clear t...

2.7
#1055232
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On March 18, 2017 I made an agreement with your company for a refrigerator and paid a month in advance. I was told that I would get additional weeks free as I had paid a month in advance. When the my product was delivered I was advised that my refig shelves were not...
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Anonymous
Anonymous

Hi there. I work with Rent-A-Center and would like to chat with you regarding your experience. Please give our team a call at 1-800-422-8186 whenever you have time. Thank you.

I didn't like
  • Manager service
  • Threatend by employees and manager
  • Calls customers liers
#1052863
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I have a living room set from rent king and I'm behind in payments for two months I called him and I told him that I want to return The merchandise but they said no that they need my address in they need to talk to their manager to see if he approves it but that they...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800-...

1.0
#1051865
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Washer that didn't work and had dirty water that had been sitting in it for quite some time
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We appreciate you reaching out and we'd really like to help you get in touch with the correct people so that we can do our best to address you...

1.0
#1051783
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I went to Rent-A-Center to buy Xbox for my son the total of the Xbox was 460 because I bought it used I paid for two months on it $51 every two weeks and 3 months later they are still saying that old 462 now that's more than the original price of the Xbox even after...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800-...

#1050928
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I spoke to a manager by the name of Erica about a dryer. She had me scheduled for deliver Tuesday ( May 16th) between 12-2p.m. I had some things come up so I called and rescheduled for Wednesday ( May 17th) between 12-2 p.m. So 2 o clock rolls around and there is no...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

1.0
#1048681
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A month and a half back, my husband rented a gaming computer from them and we paid extra for the benefits plus. Easter Sunday my husband had a massive heart attack and passed. I contacted RAC the next day and everyone there was very helpful in telling me which...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's any...

#1043445
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