I rented a TV 1 week after I paid it off it broke. The manger told me to that they would bring me a loaner and have mine fixed.
After the free 2 weeks he called wanting me to pay for the loaner. Told him what about mine that was being fixed. Then he tells me that it cant be fixed because the screen was broke. My screen was not broke.
Its a mother board issue. Ask if he could find out what it really was that was months ago. never returned my calls so I called customer service and the big manger was to be calling me. same thing no call.
So now I have a 65in TV that doesn't work and no answers.
I will never rent from them again!!!! always paid on time never late and paid it off early!!!!
Product or Service Mentioned: Rent A Center Rca Tv Rental.
Reason of review: Damaged or defective.
Monetary Loss: $4000.
Preferred solution: Full refund.