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I have been with renter a center for 2 years had a problem a year and a half ago with an associate that called me in my hospital room, he thought i was lying about how sick, i was until the nurse told him dont call anymore &my heart rate went up&so did my blood...
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Anonymous
Anonymous

Hello, I work for Rent-A-Center. We're sorry to hear about your experience with our store. We never want our customers to feel this way and our customer care team would like t...

1.0
I didn't like
  • No one on same page
  • Bad service
#965744
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I have had an agreement with Rent a center for almost two years. I have a payoff balance of 290 to be complete. I recently lost my sister and i have had to be hospitalized cause the event has caused great depression. She me and her purchase washer and dryer the sane...
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Anonymous
Anonymous

Hello, I work for RAC. We appreciate you reaching out and letting us know about your recent experience. We'd really like to speak with you further and address your concerns. W...

1.0
#767362
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I reisde at 1625 Cooper rd I have a complaint against Rent A Center I have one item I been paying on for a long period of time well,recently I have a family emergency and I'm still out of town my neighbors told me some of the employees came by knocking at my apt.after...
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Anonymous
Anonymous

Hello, I work for RAC. We never want you to feel harassed and would really like to address your concerns further. Would you mind giving us a call at 1-800-422-8186, when you g...

#768876
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I rented a bed and the frame was broken, when they left from setting it up, then pretended it was nothing wrong. the fram is hard wood with staples in it where it was broken. I gave them time to correct this and was never contacted I called them to pick up the...
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Anonymous
Anonymous

Hello, I work for RAC. We’re disappointed to hear about the issues you experienced with your bed and bed frame and would like to see what we can do to put the pieces back toge...

I didn't like
  • Bad customer service
#750593
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Purchased a PlayStation and was paying on it. Came back and purchased to phones my phone was stolen while in the hospital having a hysterectomy and appendectomy. I explained. I have paid all but $90 and about $400 on my phones left. They have been embarrassing my me...
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Anonymous
Anonymous

Pay your bills. Sickness is no excuse for not paying

Anonymous
Anonymous

Hello, I work for RAC. We’d be more than happy to discuss this with you. Please give us a call at 1-800-422-8186. Thank you!

1.6
#702563
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Both My Wife And I Have Been At The Hospital Due To A Miscarriage After 4mnths Pregnant, During Which Time Have Lost Income. We Are Not Able To Pay Our Agreed Payments To RAC, And Have Asked To Pick Up Merchandise. They Have Not Come At The Time/Date Scheduled And I Am...
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Anonymous
Jana

Hi, I work with Rent-A-Center and I’m very sorry to hear about this. Please give us a call at 800-422-8186 as soon as you can so we can help you get everything taken care of a...

#507191
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Ok so I started renting a laptop in early Oct 2011 I have the benefits plus program which I was led to believe was a program where u could return your merchandise if u got laidoff with no penalties. Well on Oct 28th my company lost their contract and laid us off. I did...
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Anonymous
Sherri

I have to wonder why you didn't mention it to HER? You're (or were) paying for Benefits Plus, and you weren't aware of the actual benefits? And if you were....well, like I sai...

Anonymous
Jake palmer Leland nc

My wife and I have been renting from Rent a center since October 2015.My wife had emergency surgery resulting to her losing her job, 2017Yes we had Benefit Plus. The store did...

#280882
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On oct 25,2012 I call rent a center about my washer wasn't working properly so they came out and give me a loaner when I call to ask about my washer the manager at the store gets an attitude we me and say they go to all the rent a center so by then I ask why just two...
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#382407
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I recently got a TV and Stand from Rent A Center and I had a medical emergency on Friday August 7, 2012. I call Pedro the store manager to see if I could just pay the whole month up and next month on the 21st and he laughed at me and said "your not keeping my *** till...
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Anonymous
GOOD ONE

I KNOW THIS RAC AND PEDRO. THIS SOUNDS NOTHING LIKE THIS STORE. I PAY MY BILLS ON TIME, I UNDERSTAND THE WHOLE THANG OF RENT A CENTER..I AM RENTING. WITH THAT SAID,THIS STORE ...

MiSsLiZ85
MiSsLiZ85

The DM called me back a week later and said he would have a talk with Padro. In my opinion R-A-C is unprofessional and way to expensive, Aaron\'s has the same TV for $100 a mo...

#345219
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Contact Rent A Center

Mailing Address:
Rent-A-Center Customer Service
5501 Headquarters Drive
Plano, Texas 75024
United States
Phone:
(800) 422-8186
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Rent A Center Products and Services

pay sucks,horrible hours,and bad management.rent-a-center is the worst job i have ever had seriously.everything in the lawsuit is true,they put pressure on employees to harrass customers and threatin to fire people if you speak out about it.their employee purchase...
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Anonymous
The Man

Sounds like the issue evolved from yourselves and don't know how to take responsibility for your own actions. YOU ruined your credit,YOU walked into Rent A Center,YOU signed t...

Anonymous
MOE

We all at time run into bad times, and this company takes advantage of this. My son purchased furniture and a laptop , it turns out the laptop was used and broke, they would n...

#275025
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