I went in to look at a washer and dryer this week. I told The sales woman what i wanted and was told alright sounded good.
I was told that i had to purchase this Benefiets package it was to ensure that if my appliance broke it would cover it. With out it i would be SOL. I told her not interested in the extra cost said that it was a company policy to protect me and the company if damaged. I told her i would think about it and called my girlfriend who works for Rent a Center but in a further away city.
She told me that it was B.S. that i didnt need to buy anything like that it was optional. I called the store and asked to speak with her and the young man that answer said she was on the other line. I said can i get the washer and dryer delivered without that benefiets package and he said sure no problem i said let me call you back.
I called the complaint number and her supervisor was to call me right back but never got a call back. NICE COMPANY TRYING TO SCAM PEOPLE!!!!!!!!!!!!!
She lied her super never called back and everytime i call she is either not in yet (every morning i call) or shesgone to lunch. Way to hire a liar unless this is what you base you company on.....
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